Credit & Collections Specialist - AR & Cash Application

Nazdar; Lenexa (KS); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Disability insurance

Life insurance

Flexible spending account

Job summary

Nazdar, a century‑old leader in screen and wide‑format inks, seeks a Credit and Collections Representative to deliver excellent customer service while handling credit, collections, AR, and cash applications in a hybrid role.

You will collaborate with Sales, Operations, Customer Service, Accounting and Finance; use Excel and ERP tools for reporting; and contribute to continuous improvement while maintaining strict confidentiality of financial records.

Qualifications

• 1–2 years related experience and/or training; or equivalent combination of education and experience.
• 2–3 years of B2B collections, accounts receivable, cash application, or accounting-related experience.
• Strong accounting background with understanding of AR, cash posting, reconciliations, and customer account resolution.

Responsibilities

• Investigates and verifies financial status and reputation of prospective customers applying for credit; prepares documents to substantiate findings; recommends approval or rejection.
• Establish and/or recommend credit limits and terms on customer accounts.
• Collect, maintain and update customers' credit documentation to ensure Nazdar has current data.
• Proactively contact customers regarding past-due balances and perform collection activities to minimize delinquency.
• Review customer accounts to assess credit risk and make recommendations on holds, releases, and limit adjustments.
• Develop and implement collection strategies and payment plans to resolve delinquent accounts.
• Process and apply customer payments including lockbox, ACH, wire, and credit card transactions.
• Reconcile customer accounts and investigate payment discrepancies and unapplied cash.
• Utilize Excel and ERP systems to analyze account activity, prepare reports, and identify trends.
• Support internal and external audit requests by providing customer account documentation.
• Issue credit and debit memos.
• Assist with month-end AR reconciliations and reporting.

Skills

Excel skills

Attention to detail

Communication skills

ERP experience

Accounting knowledge

Education

Associate degree in business or accounting

Tools

Accounting software

CRM system

Payroll software

Job description

Nazdar, a century‑old leader in screen and wide‑format inks, seeks a Credit and Collections Representative to deliver excellent customer service while handling credit, collections, AR, and cash applications in a hybrid role.

You will collaborate with Sales, Operations, Customer Service, Accounting and Finance; use Excel and ERP tools for reporting; and contribute to continuous improvement while maintaining strict confidentiality of financial records.