Strategic Credit & Collections Specialist

Nazdar Company; Lenexa (KS); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life insurance

Flexible spending account options

Paid short-term and long-term-disabil­

Paid time off

Paid Company holidays

Job summary

Nazdar Company in Lenexa, KS seeks a Credit and Collections Representative to support credit, collections, accounts receivable, and cash application with strong accounting knowledge and advanced Excel skills.

The role requires cross-functional collaboration with Sales, Operations, Customer Service, Accounting, and Finance, delivering accurate data, enhancing processes, and supporting month-end close. Hybrid schedule and continuous improvement mindset encouraged.

Qualifications

• 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
• 2 to 3 years of business-to-business collections, accounts receivable, cash application, or accounting-related experience.
• English/Spanish bilingual skills preferred.
• Strong accounting background with an understanding of accounts receivable, cash posting, reconciliations, deductions, credits, debits, and customer account resolution.
• Advanced Microsoft Excel skills preferred, including the ability to organize, analyze, reconcile, and summarize account data accurately.

Responsibilities

• Investigates and verifies financial status and reputation of prospective customers applying for credit, prepares documents to substantiate findings, and recommends rejection or approval of applications.
• Establish and/or recommend credit limits and terms on customer accounts based on department policy.
• Collect, maintain and update customers' credit documentation to ensure that Nazdar has current data on file.
• Proactively contact customers regarding past-due balances and perform collection activities to minimize delinquency and improve cash flow.
• Review customer accounts to assess credit risk and make recommendations regarding credit holds, order releases, and credit limit adjustments in accordance with established credit policies.
• Develop and implement collection strategies and payment plans to resolve delinquent accounts and reduce aged receivables based on department policy.
• Process and apply customer payments including lockbox, ACH, wire, hosted payment page and credit card transactions.
• Reconcile customer accounts and investigate payment discrepancies, disputed invoices, unapplied cash, NSF checks, credit card chargebacks and collection of delinquent payments.
• Utilize Excel and ERP systems to analyze account activity, prepare reports, and identify trends.
• Support internal and external audit requests by providing customer account documentation.
• Issue credit and debit memos
• Assist with month-end accounts receivable reconciliations and reporting and with other duties as directed by supervisor.
• Ensures strict confidentiality of financial records

Skills

Excel skills

ERP systems

Communication skills

Bilingual English/Spanish

Word/Outlook

Analytical mindset

Education

Associate degree in accounting

Tools

Microsoft Excel

ERP systems

Microsoft Word

Microsoft Outlook

Job description

Nazdar Company in Lenexa, KS seeks a Credit and Collections Representative to support credit, collections, accounts receivable, and cash application with strong accounting knowledge and advanced Excel skills.

The role requires cross-functional collaboration with Sales, Operations, Customer Service, Accounting, and Finance, delivering accurate data, enhancing processes, and supporting month-end close. Hybrid schedule and continuous improvement mindset encouraged.