Credit & Collections Specialist

National Trench Safety; Houston (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

National Trench Safety is seeking a Credit & Collections Specialist in Houston to manage high-volume collections and keep invoices paid on time. You will monitor AR aging, communicate with clients, and negotiate payment plans while maintaining accurate records.

The role requires 3+ years in AR/collections, proficiency with INFOR accounting, and strong data-entry skills. A professional, confidential approach is essential for success in this fast-paced environment.

Qualifications

• Experience in accounts payable environment required; construction industry preferred.
• Minimum 3 years in AR/collections or similar role.
• Strong attention to detail and data accuracy during reconciliations.

Responsibilities

• Manage full-cycle, high-volume collection communications.
• Assist AR workload management and assign tasks as needed.
• Submit invoices and statements to clients.
• Monitor aged accounts and draft past-due collection notices; contact delinquents to request payment.
• Create reports on client account statuses as requested.
• Verify discrepancies by coordinating with sales, POs, and clients.
• Adjust receivables due to billing errors with approval from Accounting.
• Assist in monthly revenue reconciliation.
• Support districts and branches with inquiries.
• Review delinquent accounts for legal/collection review.
• Process customer payments via the portal.
• Resolve customer disputes and gather job information for notices to owners.
• Support other projects or responsibilities as assigned.

Skills

Attention to detail

Analytical skills

Independent work

Organization & time management

Professionalism & confidentiality

Data processing & analysis

Data entry

INFOR Accounting system

Education

College degree preferred

High school diploma required

Tools

INFOR– Accounting system

Job description

Job Summary

The Credit & Collections Specialist is responsible for managing the collection of outstanding invoices and ensuring timely payment from clients. This role involves monitoring accounts receivable aging reports, initiating collection efforts through phone and email, negotiating payment plans, and maintaining accurate records of all collection activities.

The Credit & Collections Specialist is responsible for managing the collection of outstanding invoices and ensuring timely payment from clients. This role involves monitoring accounts receivable aging reports, initiating collection efforts through phone and email, negotiating payment plans, and maintaining accurate records of all collection activities.

Key Responsibilities

• Full-cycle, high-volume collection communication
• Assist the day-to-day management of workloads for the AR staff, and assign/reassign tasks as necessary
• Submit invoices and statements to clients.
• Monitor aged accounts, draft correspondence for standard past-due accounts and collections, identify delinquent accounts by files, and contact delinquent creditors to request payment.
• Create reports regarding the status of client accounts as requested.
• Verifies the validity of account discrepancies by obtaining and investigating information from sales, P/O’s, and clients.
• Adjust receivables caused by billing errors with authorization from the Accounting Team.
• Assist in reconciling revenue accounts each month
• Assist the district and branches in any inquiry.
• Review delinquent accounts and prepare for legal/collection review.
• Process customer payments through our customer portal
• Solve any customer disputes
• Gather job information to process NOTICE TO OWNERS.
• Supports other projects or responsibilities as assigned

Knowledge and Skills

• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent organization and time management skills.
• High level of professionalism, integrity, and strict confidentiality.
• Ability to process and analyze data.
• Excellent Data entry skills.
• Advanced knowledge of INFOR– Accounting system

Qualifications

• College degree preferred; high school diploma required.
• Minimum ( 3) three years’ experience working in an accounts payable environment, preferably in the construction industry.