Credit & Collections Pro — Drive Cash Flow & Customer Relationships

Sonny's Enterprises; Florida; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Employer-paid medical

Dental

Vision

Flex spending account

Disability & life insurance

Job summary

Sonny's Enterprises in Florida is seeking a motivated Credit and Collections professional to support the Director of Credit and manage the assigned account portfolio. You will collaborate with sales and admin teams to promote cash flow, resolve disputes, and build lasting customer relationships.

This salaried role requires 3+ years in credit and collections, a high school diploma, and experience with SAP and Excel.

Qualifications

• 3+ years’ experience in credit and collections.
• High School diploma or GED required.
• Track record of over-achieving quota.
• Previous experience in Car Wash Business, Manufacturing and Distribution is a plus.
• Excellent verbal and written communication skills across all organizational levels.
• Strong attention to detail, integrity and professionalism.
• Ability to multi-task, prioritize, and manage time effectively.
• Microsoft Office and SAP experience a plus.
• Must be able to commute to nearest physical office location.

Responsibilities

• Contact customers for payment; balance collection with sales goals and relationships.
• Negotiate and secure payment arrangements with delinquent accounts within authority.
• Extend credit to customers within designated limit of authority and approve inquiries.
• Maintain customer collection notes in SAP and Excel.
• Resolve collection issues such as discrepancies, disputes, short payments, and inquiries.
• Escalate issues when needed and raise flags as appropriate.
• Process payments (check, ACH, card) and assist online payments.
• Respond quickly to customer requests and provide high-level judgment.

Skills

Active Listening

Critical Thinking

Reading Comprehension

Social Perceptiveness

Speaking

Problem Sensitivity

Mechanical

Communication Skills

Personal Accountability

Teamwork

Time Management

Safety

Dependability

Education

High School diploma or GED

Tools

SAP

Excel

Microsoft Office

Job description

Sonny's Enterprises in Florida is seeking a motivated Credit and Collections professional to support the Director of Credit and manage the assigned account portfolio. You will collaborate with sales and admin teams to promote cash flow, resolve disputes, and build lasting customer relationships.

This salaried role requires 3+ years in credit and collections, a high school diploma, and experience with SAP and Excel.