Credit & Collections Leader — Cash Flow Optimization

Cook & Boardman, LLC; Winston-Salem, Northern (NC, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

CBX Solutions, based in Winston-Salem, NC, seeks a Senior Manager, Credit to lead the credit and collections function across its branch and district network. This role balances hands‑on AR oversight with broader cash flow initiatives and standardization of credit processes during growth through acquisitions.

The position entails supervising regional Credit Managers and staff, enforcing policies, reviewing credit terms, and delivering regular leadership reporting to senior management.

Qualifications

• 4-year degree required.
• Minimum 5 years of experience in credit and collections, preferably in a construction or building products environment.
• Minimum 2-3 years of supervisory experience required.
• Strong mathematical, analytical, and accounting skills.
• Ability to travel to other CBX Solutions locations (~10%)

Responsibilities

• Supervise and mentor regional Credit Managers, Credit Analysts, and collections staff, evaluating performance and directing activity as needed
• Oversee day‑to‑day administration of credit and collections operations across multiple branch and district locations
• Monitor AR aging and collections reports to assess outstanding balances, and intervene in the collection of difficult or escalated accounts
• Establish, monitor, and enforce credit policies and procedures, recommending updates as business needs and risk exposure change
• Review and approve credit limits, credit holds, and account terms for new and existing customers
• Ensure timely and accurate processing of credit applications, lien waivers, bonding documentation, and personal guaranties
• Partner with the Sr. Controller to design and implement processes that improve cash flow and reduce receivables
• Standardize credit and collections policies, procedures, and systems for newly acquired locations as part of integration efforts
• Provide regular reporting on collections activity, high‑priority accounts, and key performance metrics to the Director and senior leadership
• Manage relationships with third parties involved in the cash receipt process, including banking and credit card partners
• Coordinate with collection attorneys and manage referrals for legal action or lien and bond claims as needed
• Collaborate with Sales, District/Branch Leadership, and Accounting/Finance to resolve customer service issues and ensure credit objectives support sales goals
• Respond to audit requests and support compliance with GAAP and applicable lien and collection laws
• Perform other duties as assigned by management

Skills

Leadership

Credit management

Analytical skills

ERP systems

Excel skills

Education

Bachelor's degree

Tools

ERP systems

Job description

CBX Solutions, based in Winston-Salem, NC, seeks a Senior Manager, Credit to lead the credit and collections function across its branch and district network. This role balances hands‑on AR oversight with broader cash flow initiatives and standardization of credit processes during growth through acquisitions.

The position entails supervising regional Credit Managers and staff, enforcing policies, reviewing credit terms, and delivering regular leadership reporting to senior management.