Credit Collections Coordinator

Russell Tobin; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Russell Tobin in Alpharetta, GA seeks a Collections Coordinator to support A/R management and collection activities. You will maintain A/R aging, follow up on delinquent balances, and assist with relationships involving clients, brokers, and agencies.

Requirements include a high school diploma (1+ year) or associate degree (2+ years) with experience in collections, strong Excel skills (VLOOKUP, Pivot Tables), and confidentiality with HIPAA guidelines. Healthcare or insurance exposure is a plus.

Qualifications

• High school diploma with 1+ year of relevant experience.
• Associate degree with 2+ years of relevant experience.
• Experience with Accounts Receivable and collections.
• Working knowledge of financial systems, Word, and Excel.
• Strong Excel skills, including VLOOKUP, Pivot Tables, and formulas.
• Strong analytical and problem-solving skills.
• Excellent organization and attention to detail.
• Strong negotiation and issue-resolution skills.
• Ability to maintain confidentiality and HIPAA guidelines.
• Experience using Copilot to format spreadsheets and enhance written communication.
• Knowledge of Oracle Fusion Collections.

Responsibilities

• Maintain and monitor Accounts Receivable aging and collection activities.
• Follow up on outstanding and delinquent balances.
• Assist with relationships involving group contacts, account executives, brokers, and collection agencies.
• Research and resolve account and payment issues.
• Analyze financial information and identify discrepancies.
• Support collection procedures while maintaining confidentiality.
• Collaborate with internal teams to resolve account-related concerns.

Skills

Accounts Receivable

Collections

Analytical skills

Attention to detail

Negotiation

Teamwork

HIPAA compliance

Education

High school diploma

Associate degree

Tools

Excel

Microsoft Word

VLOOKUP

Pivot Tables

Formulas

Copilot

Oracle Fusion Collections

Job description

We are seeking a detail-oriented Collections Coordinator to support Accounts Receivable (A/R) management and collection activities. This role will help maintain accurate A/R aging, reduce delinquent balances, and support consistent cash flow.

• Maintain and monitor Accounts Receivable aging and collection activities.
• Follow up on outstanding and delinquent balances.
• Assist with relationships involving group contacts, account executives, brokers, and collection agencies.
• Research and resolve account and payment issues.
• Analyze financial information and identify discrepancies.
• Support collection procedures while maintaining confidentiality.
• Collaborate with internal teams to resolve account-related concerns.

Qualifications

• High school diploma with 1+ year of relevant experience required.
• Associate degree with 2+ years of relevant experience preferred.
• Experience with Accounts Receivable and collections.
• Working knowledge of financial systems, Microsoft Word, and Excel.
• Strong Excel skills, including VLOOKUP, Pivot Tables, and formulas.
• Strong analytical and problem-solving skills.
• Excellent organization and attention to detail.
• Strong negotiation and issue-resolution skills.
• Ability to multitask and work effectively on a team.
• Ability to maintain confidentiality and follow HIPAA guidelines.
• Experience using Copilot to format spreadsheets and enhance written communication.
• Knowledge of Oracle Fusion Collections.
• Experience in healthcare, insurance, or dental-related environments is a plus.

If you're organized, analytical, and have experience with A/R, collections, and Excel, this could be a great opportunity to grow your career!

PrideGlobal and its affiliates offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

More about us:

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only Applicable for San Francisco Candidates

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring or upon any inquiry regarding parental leave or lactation accommodation.

About Us

Russell Tobin is a leading staffing and recruiting agency connecting talented professionals with top companies across finance, technology, operations, customer service, and more. We partner with clients and candidates throughout the hiring process to create the right match and support career growth.

Russell Tobin is part of the Pride Global family of companies, providing access to a broad talent network and workforce solutions.

PrideGlobal and its affiliates offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

More about us:

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only Applicable for San Francisco Candidates

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring or upon any inquiry regarding parental leave or lactation accommodation.4