Credit & Collections Analyst — Growth & Impact

Assa Abloy Ab; Monroe (NC); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k) matching

Disability insurance

Life insurance

PTO days

Paid holidays

Work-life balance

Onboarding & training

Job summary

ASSA ABLOY Entrance Systems is seeking a Credit Associate to support the Shared Service credit function, assisting underwriting, collections, and customer service activities. You will expand knowledge under the Director of Credit & Collections, contributing to process efficiencies and SLA adherence.

The role involves cross-functional collaboration across districts, preparing reports, and making recommendations on credit extensions for unsecured and secured risk.

Qualifications

• Timely responses & execution and adherence to SLA's.
• Cross-functional capability.
• Minimal errors in time sensitive workflow.
• Grow an understanding of underwriting, analysis, collection practices, job securitization, and industry specific activity.
• Excellent & timely communication to maximize customer experience.
• Analytical financial skills.
• Excellent communication skills both oral and written.
• Organizational and Interpersonal skills.
• Ability to handle stress successfully, manage time and multi-task.
• Ability to work independently on assigned tasks.
• Computer software skills (Windows, Office, Excel).
• Understanding of KPI's and performance metrics.
• Ability to work as a team.

Responsibilities

• Crosstrain and administer assistance with all functions of the Shared Service Department.
• Work closely with Shared Service Manager on process efficiencies.
• Adherence to documented SLA's.
• Perform ad hoc reporting as requested by credit and finance leadership.
• Communicate regularly with all levels of District Credit Teams.
• Perform & assist underwriting analysis and investigations on existing and potential customers.
• Make recommendations on extension of credit on both unsecured and secured risk as requested.
• Perform collection calls for accounts at assigned levels.
• Process lien waivers, various methods of payment, and account adjustments.
• Field internal & external requests for credit assistance from various sources.
• Reconcile short pays and Unapplied Cash on branch accounts.
• Assist with review of lien / bond filing dates to ensure collectability of AR portfolio.
• Follow up on disputes timely and work with Districts and salesman to resolve.
• Assist with placement of accounts with collection agencies.
• Participate in training & education opportunities for next level roles and responsibilities.

Skills

Cross-functional capability

Analytical financial skills

Excellent communication

Organizational skills

Time management

Team player

Attention to detail

Microsoft Office

Excel

Windows

Tools

Windows OS

Microsoft Office

Excel

Job description

ASSA ABLOY Entrance Systems is seeking a Credit Associate to support the Shared Service credit function, assisting underwriting, collections, and customer service activities. You will expand knowledge under the Director of Credit & Collections, contributing to process efficiencies and SLA adherence.

The role involves cross-functional collaboration across districts, preparing reports, and making recommendations on credit extensions for unsecured and secured risk.