Credit & Collections Analyst: Analyze, Negotiate & Resolve

Dairy Farmers of America, Inc.; Kansas City (KS); On-site; USD 48,000 - 64,000; Full time

Job summary

Dairy Farmers of America, Inc. is seeking a Credit & Collections professional to assess customer creditworthiness, collect past due balances, and support order-to-cash processes. You will interact with customers, sales, and internal teams to resolve disputes and ensure timely payments.

The role requires up to 2 years of related experience, familiarity with SAP and Microsoft Office, and the ability to read and write English. Equal opportunity employer.

Qualifications

• Undergraduate degree in Business, Accounting, Finance, or related field, or NACM CSA certification.
• 0–2 years' experience in credit and collections.
• Experience with SAP and Microsoft Office preferred.

Responsibilities

• Conduct collection calls for accounts receivable.
• Control credit exposure by account monitoring and order release.
• Communicate and negotiate with customer to resolve discrepancies and/or issues with their account.
• Coordinate and manage the collection and dissemination of verbal and written credit data between the customer, sales, and management.
• Investigate new and existing accounts by obtaining and processing bank and trade references.
• Analyze credit information to recommend credit lines up to $25,000.
• Initiate new account setup and verify legal entity name, A/P information, terms, etc.

Skills

Credit analysis

Negotiation

Collection laws

MS Office

Interpersonal skills

Communication

Education

Undergraduate degree

NACM CSA certification

Tools

SAP

Microsoft Office

Job description

Dairy Farmers of America, Inc. is seeking a Credit & Collections professional to assess customer creditworthiness, collect past due balances, and support order-to-cash processes. You will interact with customers, sales, and internal teams to resolve disputes and ensure timely payments.

The role requires up to 2 years of related experience, familiarity with SAP and Microsoft Office, and the ability to read and write English. Equal opportunity employer.