Credit & Collections Analyst

Clean Earth; King of Prussia (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in environmental services, Clean Earth, seeks a Receivables Specialist to manage customer accounts effectively. Responsibilities include monitoring receivables, resolving disputes, and coordinating with the sales team to ensure timely payments. Ideal candidates will demonstrate strong organizational skills and be proficient in Oracle. This role offers an opportunity to engage directly with customers and contribute to the financial efficiency of the company.

Qualifications

• Experience setting up and managing customer accounts in Oracle.
• Strong communication skills for resolving disputes and coordinating with sales.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Monitor receivables and resolve customer disputes and issues.
• Coordinate collections with the sales team and prepare necessary documentation.
• Maintain customer account records and follow up on past due accounts.

Skills

Customer service

Problem-solving

Communication

Organization

Education

Bachelor's degree in Finance or related field

Tools

Oracle

Job description

Job Description:
Monitor and take action on receivables, resolve any customer issues and disputes, and work across functions to ensure payment and initiate credit memo requests when appropriate for our SDM customers.
Qualifications:

• Set up new customers into Oracle and update existing customers' address changes, contact information, etc.
• Account releases – removing credit hold flags from customers.
• Place accounts on hold when appropriate. Manually flag the account.
• Follow up on past due receivables through phone calls and emails to minimize payment delays.
• Monitor lien and bond rights on customer projects and prepare and file notices, liens, and bond claims as required.
• Resolve customer issues and disputes by providing backup documentation and working with our facilities and sales teams to ensure payment and initiate credit memo requests when appropriate.
• Coordinate collection activity with the sales team. If not getting answers from the customer, involve the salesperson.
• Assist in handling information requests from auditors.
• Access remote billing systems to check payment status.