Credit Collections Analyst

The Pittsburgh Paints Company; Cranberry Township (Butler County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Pittsburgh Paints Company is seeking a Credit and Collections Analyst to support internal and external customers from our Cranberry Township, PA office in a hybrid role.

You will report to the Credit Services Manager and help manage credit limits, evaluate risk for new accounts, place holds when needed, and coordinate collections with the sales team.

Proficiency with SAP and MS Office, plus time management and clear communication, are essential for success.

Job description

As a Credit and Collections Analyst, you will provide a broad range of financial related support to internal and external customers. You will report to the Credit Services Manager. This is a hybrid role with 3 days in the office and 2 days remote in the Cranberry Township, PA Office.

Key Responsibilities

• Ability to work in a fast-paced environment requires a skillset to perform multiple tasks and strong time management skills.
• Communicate and answer incoming phone calls from store personnel - resolves customer situations dealing with credit limits, closed accounts, or accounts placed on credit hold.
• Monthly quota required on outbound collection calls.
• Perform credit investigations and evaluations of credit risk to approve new customer accounts and assign credit limits.
• Monitor accounts daily - place accounts on hold, release orders, review collection notes and aged balances – provide account adjustments as necessary.
• Prepare credit reviews in compliance with the Credit policy.
• Communicate with commercial sales team on the status of assigned accounts, and complete account reconciliation based on investigation and analysis.
• Participate in monthly calls with the sales team to review delinquent accounts. Proactively identify issues and recommend resolutions.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business oriented field of study, preferred
• Experience with SAP and other credit software.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point)
• Infrequent travel expectations can be up to 10%.

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).