Credit Card Payment Specialist

The CCS Companies; Norwood (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

The CCS Companies in Norwood, KY is seeking a Credit Card Payment Specialist to maintain client Trust accounts by processing daily consumer payments and reconciling logs in the FACs system. The role demands accuracy and the ability to handle a high-volume workload.

You will balance error logs, run overpayment reports, process refunds and chargebacks, set up new merchants, and back up multiple functions within the payment processing group while upholding confidentiality and collaborating with a

Qualifications

• 3-5 years of credit card payment processing experience in a high-volume environment.
• Excellent data entry accuracy and attention to detail.
• Proficient with Microsoft Excel and Microsoft Office suite.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and work independently or in a team.
• Bachelor's degree in Finance or Accounting preferred; HS diploma required.

Responsibilities

• Balance and resolve credit card payment error logs in FACs.
• Run overpayment reports and adjust accounts across directories.
• Process credit card refunds on gateway platform.
• Process chargebacks from banks and update FACs.
• Set up new merchants by preparing, tracking, and emailing the processor.
• Back up other payment processing functions as needed.
• Process non-sufficient funds (NSF) payments returned by the bank on a rotating schedule.
• Manage emails and handle transactions/adjustments.

Skills

Attention to detail

Communication skills

Organizational skills

Teamwork

Confidentiality

Education

Bachelor’s degree in Finance or Accounting

High School diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

POSITION SUMMARY:The Credit Card Payment Specialist is responsible for maintaining the Client Trust accounts by processing daily consumer payment transactions in the system database (FACs).ESSENTIAL FUNCTIONS:Balances and resolves credit card payment error logs in FACs.Runs overpayment reports for multiple directories and adjust accounts.Processes credit card refunds on a gateway platform noting consumer’s accounts.Processes chargebacks from bank and update FACS accounts.Sets up new merchants by preparing, tracking and emailing the credit card processor.Acts as a backup for two or more functions within the payment processing group.Processes non-sufficient funds (NSF) payments returned by the bank on a rotating schedule.Manages e-mails received and process needed transactions/adjustments.Performs other duties as requested or assigned by the management.Ability to maintain consistent and regular attendance in accordance with an established schedule.Ability to work onsite/in-office in accordance with CCS and department policies and proceduresQUALIFICATIONS:3-5 years Credit Card payment processing experience in a high-volume transaction environment.Prior banking experience preferred.Excellent data entry skills, accuracy and attention to details a must.Must be proficient with Microsoft Excel, as well as working knowledge of Microsoft Office.Excellent verbal and written communication skills.Strong organizational skills.Possesses sound accounting and business judgement.Committed to confidentiality.Ability to work independently as well as in a team environment, willing to learn, embracing continuous improvement, receptive and responsive to change.EDUCATION REQUIREMENTS:Bachelor’s degree in Finance or Accounting preferred.High School diploma or GED equivalent required.