Credit Card Payment Specialist

The CCS Companies; Norwood (MA); On-site; USD 32,000 - 39,000; Full time

Job summary

The CCS Companies in Norwood, MA is seeking a Credit Card Payment Specialist to maintain Client Trust accounts by processing daily consumer payment transactions in the FACs system. This full-time on-site role requires 3-5 years of card payment processing experience and proficiency in Excel/Office.

Responsibilities include reconciling error logs, processing refunds and chargebacks, setting up merchants, and serving as a backup for payment processing tasks while maintaining confidentiality and

Qualifications

• 3-5 years Credit Card payment processing experience in a high-volume transaction environment.
• Prior banking experience preferred.
• Excellent data entry skills, accuracy and attention to details a must.
• Must be proficient with Microsoft Excel, as well as working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Possesses sound accounting and business judgement.
• Committed to confidentiality.
• Ability to work independently as well as in a team environment, willing to learn, embracing continuous improvement, receptive and responsive to change.

Responsibilities

• Balances and resolves credit card payment error logs in FACs.
• Runs overpayment reports for multiple directories and adjust accounts.
• Processes credit card refunds on a gateway platform noting consumer’s accounts.
• Processes chargebacks from bank and update FACs accounts.
• Sets up new merchants by preparing, tracking and emailing the credit card processor.
• Acts as a backup for two or more functions within the payment processing group.
• Processes non-sufficient funds (NSF) payments returned by the bank on a rotating schedule.
• Manages e-mails received and process needed transactions/adjustments.
• Performs other duties as requested or assigned by the management.

Skills

Credit card payment processing

Data entry

Attention to detail

Verbal and written communication

Organizational skills

Confidentiality

Education

Bachelor’s degree in Finance or Accounting (preferred)

High School diploma or GED equivalent

Tools

Microsoft Excel

Microsoft Office

Job description

Job Details

Job Location: Norwood Office - Norwood, MA 02062

Salary Range: $23.00 - $28.00 Hourly

Job Shift: Full Time

POSITION SUMMARY:

The Credit Card Payment Specialist is responsible for maintaining the Client Trust accounts by processing daily consumer payment transactions in the system database (FACs).

ESSENTIAL FUNCTIONS:

• Balances and resolves credit card payment error logs in FACs.
• Runs overpayment reports for multiple directories and adjust accounts.
• Processes credit card refunds on a gateway platform noting consumer’s accounts.
• Processes chargebacks from bank and update FACS accounts.
• Sets up new merchants by preparing, tracking and emailing the credit card processor.
• Acts as a backup for two or more functions within the payment processing group.
• Processes non-sufficient funds (NSF) payments returned by the bank on a rotating schedule.
• Manages e-mails received and process needed transactions/adjustments.
• Performs other duties as requested or assigned by the management.
• Ability to maintain consistent and regular attendance in accordance with an established schedule.
• Ability to work onsite/in-office in accordance with CCS and department policies and procedures

QualificationsQUALIFICATIONS:

• 3-5 years Credit Card payment processing experience in a high-volume transaction environment.
• Prior banking experience preferred.
• Excellent data entry skills, accuracy and attention to details a must.
• Must be proficient with Microsoft Excel, as well as working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Possesses sound accounting and business judgement.
• Committed to confidentiality.
• Ability to work independently as well as in a team environment, willing to learn, embracing continuous improvement, receptive and responsive to change.

EDUCATION REQUIREMENTS:

• Bachelor’s degree in Finance or Accounting preferred.
• High School diploma or GED equivalent required.