Credit Card Operations Associate

United Bank; Vienna (WV); On-site; USD 38,000 - 58,000; Full time

Job summary

United Bank in Vienna, WV is hiring a Credit Card Services Specialist to support day-to-day operations of the card line of business. You will handle customer service, account management, documentation review, and disputes, working with supervisors and other bank staff.

Role requires accurate data entry, analytical document handling, and collaboration with loan officers to obtain credit approvals. This is a full-time, on-site position supporting consumer and commercial card services.

Qualifications

• Excellent verbal and written communication skills are required.
• Attention to detail and accuracy are essential in processing credit card documents.
• Ability to work independently and in a team environment; strong customer relations skills.

Responsibilities

• Compiles and analyzes documents for new and existing consumer and commercial card accounts.
• Processing of credit card requests including payments, account loading, and maintenance.
• Educates staff on products and required documentation; coordinates with loan officers and other departments.
• Prepare documentation for consumer and commercial card accounts and review business documents.

Skills

Verbal communication

Written communication

Attention to detail

Teamwork

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

United Bank in Vienna, WV is hiring a Credit Card Services Specialist to support day-to-day operations of the card line of business. You will handle customer service, account management, documentation review, and disputes, working with supervisors and other bank staff.

Role requires accurate data entry, analytical document handling, and collaboration with loan officers to obtain credit approvals. This is a full-time, on-site position supporting consumer and commercial card services.