Credit and Collections Specialist

APEX Material Handling Corporation; Oak Brook (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

An established industry player is looking for a motivated Credit and Collections Specialist to join their dynamic team. This entry-level role offers a fantastic opportunity to develop your skills in managing accounts and ensuring timely collections. You will be responsible for maintaining accurate account reconciliations and resolving discrepancies, all while fostering strong customer relationships. The company values its employees and provides a supportive environment for career growth and development. If you thrive in a fast-paced setting and are eager to contribute to a successful team, this position is perfect for you.

Benefits

Career Development Opportunities

Diverse and Challenging Work

Growth Opportunities

Qualifications

• 2 years of professional experience in collections required.
• Advanced computer skills in MS Office and accounting software.

Responsibilities

• Manage a portfolio of accounts, ensuring timely collections.
• Investigate discrepancies and assist in resolving billing issues.

Skills

Analytical Skills

Customer Satisfaction

Attention to Detail

Problem Solving

Education

Associate’s Degree

Tools

MS Office

Accounting Software

Databases

Excel

Job description

Annual Salary Range: 50,000-65,000

Apex Companies provide a full-service, cross-solution approach for material handling industry customers, offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency.

Position Summary:
We are seeking an entry level highly motivated and detail-oriented Credit and Collections Specialist to join our team. The ideal candidate will be responsible for managing a portfolio of accounts, ensuring timely collections, resolving discrepancies, and maintaining accurate account reconciliations. This role requires strong analytical skills, a proactive approach, and a commitment to customer satisfaction.

Key Responsibilities:

• Monitor and maintain statements for accounts, addressing collection inquiries, providing copies of invoices, statements, and documenting all activities in the ERP system.
• Proactively contact clients via email and telephone regarding past-due invoices and work with them to bring accounts current.
• Establish and maintain account reconciliations using an analytical approach.
• Utilize customer portals to obtain payment status, reconcile accounts, and retrieve payment remittance details as needed.
• Investigate discrepancies and assist in resolving customer billing, tax, and credit issues.
• Collaborate with Sales, Billing, and Cash Application teams to resolve past-due invoices, disputed items, and payment issues, ensuring A/R accuracy.
• Develop and maintain effective customer relationships, escalating issues to Management and Sales as needed for prompt resolution.
• Focus on reducing aged Accounts Receivable portfolio and Days Sales Outstanding while prioritizing customer satisfaction.
• Achieve daily and monthly team productivity goals and objectives.
• Perform other miscellaneous duties and projects as assigned.

Knowledge, Skills, and Abilities:

• Associate’s degree or equivalent work experience preferred.
• 2 years of professional experience in collections required.
• Advanced computer skills in MS Office, accounting software, and databases.
• High proficiency in Excel, including v-look ups and data analysis.
• Strong knowledge of accounting principles, practices, standards, laws, and regulations.
• Ability to work independently while managing multiple tasks and daily activities simultaneously.
• Highly organized with strong attention to detail and accuracy.

Why Join Us? At Apex, we recognize that our people are our most valuable asset. Our employees drive our success, which is why we believe in empowering our people with real-time career development, offering diverse and challenging work, and providing solid growth opportunities. If you have a let’s get down to business, roll up your sleeves mindset then Apex is the place for you.

Application Process: If you meet the qualifications and are excited about this opportunity, please submit your resume to https://www.apexmhc.com/apex-careers/. We look forward to hearing from you!