CREDIT AND COLLECTIONS MANAGER

Smyth Companies; Minneapolis (MN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Paid holidays

Short- and long-term disability

Life insurance

Job summary

Smyth Companies is seeking a service-minded Credit and Collections Manager to lead our credit and collections function from Minneapolis, MN. You will own the full credit-to-cash cycle, partner with Accounting, and protect cash flow while supporting customer needs.

Reporting to the Business Unit Controller, you will drive risk assessment, onboarding, and ongoing credit activities in a fast-paced manufacturing environment.

Qualifications

• Experience managing AR aging and collections processes.
• Ability to screen and monitor credit risk for customers.
• Onboard new customers and manage credit portals.
• Establish and track KPIs to improve collections performance.
• Report results to executive leadership and collaborate with accounting.
• Manufacturing experience is a plus.

Responsibilities

• Lead the accounts receivable aging process and drive collection results.
• Screen and monitor credit risk for new and existing customers.
• Onboard customers and manage ongoing credit portals.
• Establish KPIs and continuously improve collections performance.
• Report credit/collections metrics to leadership and management.
• Partner with Accounting to support broader financial operations.

Skills

Collections strategy

Credit risk monitoring

Accounts receivable

Communication skills

Analytical skills

Prioritization

Collaboration

Education

Tools

Credit portals

AR aging data

Job description

Protect Cash Flow. Strengthen Customer Relationships. Lead with Precision.

Location: Minneapolis, MN | Status: Full-Time, Exempt | Salary: $80,000-$90,000

Smyth Companies, a manufacturer of high-end labels and flexible packaging for consumer goods, is seeking a service-minded Credit and Collections Manager to lead our credit and collections function out of Minneapolis, MN. Reporting to the Business Unit Controller, you'll take ownership of the full credit-to-cash cycle — from risk assessment to hands‑on collections — while working closely with our Accounting team to protect cash flow and support the needs of our customers and our business.

What You’ll Do

• Manage the accounts receivable aging process, identifying priority accounts and driving collection results
• Screen and monitor credit risk for both new and existing customer accounts
• Onboard new customers and manage ongoing customer credit portals
• Establish and track KPIs to measure and continuously improve collections performance
• Report credit and collections performance to executive leadership and management
• Partner with the Accounting team to support broader financial operations and special projects

What Sets You Apart

• Strong analytical skills, with the ability to turn AR aging data into a clear collections strategy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities independently in a fast-paced environment
• Sound judgment, strong organizational skills, and high attention to detail
• A collaborative mindset with the flexibility to take on additional responsibilities as needed
• Experience working with Fortune 500 companies and customer credit portals
• Manufacturing industry experience is a plus

Why Join Smyth?

• Full-time, Monday-Friday schedule within a collaborative Accounting team
• Competitive salary ($80,000-$90,000), based on the skills and experience you bring
• Full benefits package: medical, dental, vision, PTO, paid holidays, short- and long-term disability, life insurance, and more
• The opportunity to make a direct, visible impact on Smyth’s cash flow and financial health