Credit and Collections Manager

Milwaukee Succeeds; Milwaukee (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Milwaukee Succeeds is seeking a Credit and Collections Manager to lead the AR function for a premier Milwaukee firm. This role will supervise two employees and partner with Billing Manager, Controller, and CFO to optimize cash flow and credit risk management.

You will develop collection strategies, analyze aging and trends, ensure compliance, and maintain client relationships while driving process improvements across billing and collections.

Qualifications

• Bachelor's degree in accounting, finance, business or related field.
• Proven leadership experience managing a billing and/or collections team.
• Experience developing and executing collection strategies to improve accounts receivable performance and cash flow.
• Strong financial and analytical skills, including accounts receivable aging analysis, credit risk assessment, and financial reporting.
• Experience identifying process improvement opportunities and implanting strategies to enhance efficiency and results.
• Knowledge of IOLTA trust accounting rules and regulations.
• Experience in a professional services environment.
• Advanced knowledge of Microsoft Office, billing/accounting software, with 3Elite experience strongly preferred.
• Ability to communicate financial reports, trends, and recommendations effectively to executive leadership.
• Highly proactive, results-driven leadership style with strong problem solving and decision making skills.

Responsibilities

• Lead, develop and mentor the collections team, establishing priorities, managing workflow, and driving accountability and performance.
• Develop and execute collection initiatives to optimize accounts receivable, accelerate cash flow, and minimize outstanding balances.
• Partner with Billing Manager, Controller, and CFO to evaluate receivables performance, identify collection trends and risks, and develop strategies to improve overall financial results.
• Oversee accounts receivable portfolio, including aging analysis, client credit risk assessment, collection prioritization and the resolution of outstanding balances.
• Analyze accounts receivable and work in progress trends, prepare and present management reports, and provide recommendations to improve collection effectiveness and financial performances.
• Identify opportunities to streamline billing and collections processes, strengthen internal controls, and implement best practices.
• Oversee IOLTA trust account ensuring accurate reconciliation and compliance with applicable rules and regulations.
• Develop and manage collections policies and procedures and train new hires on processes.
• Maintain relationships with financial institutions and outside vendors.

Skills

Leadership

Cash flow analysis

Credit risk assessment

Communication to executives

Client relationships

Education

Bachelor's degree in accounting/finance/business or related field

Tools

3Elite experience

Billing/accounting software

Job description

Tremendous opportunity to join one of Milwaukee's premier firms as a Credit and Collections Manager.

This role will supervise two employees and work closely with Billing Manager, Controller and CFO. Position is responsible for managing the accounts receivable portfolio by assessing client credit risk, overseeing collection activities, and ensuring timely collections recovery while maintaining compliance and strong client relationships.

Our client provides an exceptional compensation package, excellent work environment, and an exceptional team to lead!

Responsibilities:

• Lead, develop and mentor the collections team, establishing priorities, managing workflow, and driving accountability and performance.


• Develop and execute collection initiatives to optimize accounts receivable, accelerate cash flow, and minimize outstanding balances.


• Partner with Billing Manager, Controller, and CFO to evaluate receivables performance, identify collection trends and risks, and develop strategies to improve overall financial results.


• Oversee accounts receivable portfolio, including aging analysis, client credit risk assessment, collection prioritization and the resolution of outstanding balances.


• Analyze accounts receivable and work in progress trends, prepare and present management reports, and provide recommendations to improve collection effectiveness and financial performances.


• Identify opportunities to streamline billing and collections processes, strengthen internal controls, and implement best practices.


• Oversee IOLTA trust account ensuring accurate reconciliation and compliance with applicable rules and regulations.


• Develop and manage collections policies and procedures and train new hires on processes.


• Maintain relationships with financial institutions and outside vendors.

Qualifications:

• Bachelors degree in accounting, finance, business or related field.


• Proven leadership experience managing and developing a billing and/or collections team.


• Demonstrated experience developing and executing collection strategies to improve accounts receivable performance and cash flow.


• Strong financial and analytical skills, including accounts receivable aging analysis, credit risk assessment, and financial reporting.


• Experience identifying process improvement opportunities and implanting strategies to enhance efficiency and results.


• Knowledge of IOLTA trust accounting rules and regulations.


• Experience in a professional services environment.


• Advanced knowledge of Microsoft Office, billing/accounting software, with 3Elite experience strongly preferred.


• Ability to communicate financial reports, trends, and recommendations effectively to executive leadership.


• Highly proactive, results-driven leadership style with strong problem solving and decision making skills.

Background and credit checks will administered