Credit and Collections Clerk III

Kids for the Future; Saint Charles (MO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401K match up to 6%

Medical/Dental/Vision plan

Wellness program

FSA

Life insurance

Short/Long term disability

PTO and holidays

Employee Assistance Program

Job summary

OSG USA, INC. is seeking a Credit and Collections Clerk III to support timely payments and minimize credit risk in Saint Charles, IL. The role focuses on credit reviews, collections activity, and cross-functional collaboration to resolve disputes.

The ideal candidate has 4–6 years of relevant experience, strong Excel skills, and solid accounting knowledge. This is a full-time, non-exempt position with a hybrid schedule.

Qualifications

• High School Diploma or GED.
• 4–6 years in credit and collections/accounts receivable or related financial clerical work, or 4–6 years of OSG customer knowledge with regular customer service and shipping/receiving.
• Advanced experience with Microsoft Office, especially Excel and Outlook.
• Strong knowledge of accounting principles and practical application in manual and automated systems.
• Proficiency in math and business interest.
• Excellent numerical and data entry skills.

Responsibilities

• Review, analyze, and monitor customer accounts for credit terms compliance.
• Contact customers via phone and email to collect overdue accounts.
• Perform advanced collection activities including negotiating payment arrangements.
• Evaluate customer creditworthiness using reports and payment history.
• Maintain records of collection activities and account status.
• Collaborate with sales, customer service, and finance to resolve discrepancies.
• Prepare aging reports and delinquency trend analyses for management.
• Ensure compliance with credit policies and regulations.
• Assist in audits with invoices and reports.
• Train junior clerks as needed.
• Other duties as assigned.

Skills

Analytical

Problem solving

Numerical skills

Data entry

Communication skills

Team player

Education

High School Diploma

Associate degree related field

Tools

Microsoft Excel

Microsoft Outlook

ERP software experience

Job description

• Location 620 Stetson Avenue,Saint Charles, IL, 60174,United States
• Base Pay $22.00 - $28.00 / Hour
• Employee Type FT Non-Exempt
• Required Degree High school

OSG USA, INC.is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries includingautomotive ,die mold ,aerospace ,energy ,heavy industry anddental .

Position Summary:

The Credit and Collections Clerk III role is responsible for performing complex credit and collections activities to ensure timely receipt of customer payments and minimize company credit risk. This role performs credit reviews and risk assessments for new customers, reviews existing customer accounts and resolves complex collection issues while maintaining strong customer relationships and compliance with company policies.

Job Functions for a Credit and Collections Clerk III:

Review, analyze, and monitor customer accounts to ensure compliance with credit terms and payment schedules

Contact customers via phone and email to collect on overdue accounts

Perform advanced collection activities including contacting customers, negotiating payment arrangements, and resolving disputed invoices

Evaluate customer creditworthiness by reviewing credit reports, financial statements, and payment history

Recommend adjustments to credit limits, account holds, or escalations for high-risk accounts

Maintain accurate records of collection activities, communications, and account status in the system

Collaborate with sales, customer service, and finance teams to resolve billing discrepancies and customer concerns

Prepare reports on aging accounts, collection effectiveness, and delinquency trends for management review

Ensure compliance with company credit policies and applicable regulations

Collaborate with leadership on bad debt reduction initiatives

Assist in audits by providing necessary invoices ,reports and or receipts

Train and provide guidance for Credit and Collection Clerk I & II

Perform other relevant duties, reports, audits, and projects as assigned

Minimum Qualifications for a Credit and Collections Clerk III:

High School Diploma and/or GED Equivalent

4–6 years of experience in credit and collections/ accounts receivable or related financial clerical work or 4-6 years of OSG customer knowledge with regular customer service and shipping/receiving or inventory experience exposure including the oversight of high account volume and value

Advanced experience with Microsoft Office Suite, especially Excel and Outlook

Strong knowledge of accounting principles, practices, and procedures on manual and automated systems or OSG D-365 knowledge with advanced reporting capabilities

Proficiency in math and an interest in business

Excellent numerical and data entry skills

Analytical, problem-solving, and organizational skills

Honesty, patience, good written and oral communication skills, good people skills, team player

Preferred Qualifications for a Credit and Collections Clerk III:

Associate’s degree in accounting or related field

Experience with ERP software

• 401K Tax Deferral & Profit-Sharing Plan with fullemployer match up to 6%
• Comprehensive Premium PPO medical plan, dental and vision coverage
• Wellness Program Incentive - earn a discount on your medical premiums
• Flexible Savings Account (for medical and dependent care)
• Company-paid Employee Basic Life/Dependent Life Insurance
• Company paid Short Term and Term Disability Insurance
• Up to 15 PTO days in your first year
• Up to 3 Flex days each year
• 10 paid holidays
• Employee Assistance Program

Physical Working Demands:

• To perform the duties of this job, an individual must be able to read, write, understand and communicate by telephone using the English Language.
• While performing the duties of this job, the employee is regularly required to sit for long periods of time (3-4 hours at a time). The employee is frequently required to use hands for typing,10-key operation, telephone dialing, feeling objects, tools, or controls. Must be able to talk and hear.
• Specific vision abilities required to this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to enter information into a computer.

Compensation Type:

Reports to: Accounting Manager

Job Type: Full-time, Non-Exempt

Hours: Monday - Friday, hybrid work schedule
Location: OSG USA, Inc., 620 Stetson Avenue, St. Charles, IL 60174

We welcome the opportunity to speak with you about becoming part of our team. Learn more about OSG USA, Inc. atwww.osgtool.com .