Credit and Collections Associate

Ontario Trillium Foundation; Humble (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Jaguar Fueling Services seeks a Credit and Collections Associate to apply customer payments, research new credit applications, set up new customers, and manage past-due accounts within accounts receivable.

The role requires strong communication, attention to detail, and the ability to multitask under deadlines. Overtime may be required during peak periods to ensure timely collections and accurate reporting.

Qualifications

• Two years of related experience required.
• Excellent written and oral communication skills.
• Excel and Microsoft tools proficiency (Pivot tables, VLOOKUPs).
• Customer service focus.

Responsibilities

• Process credit cards payments.
• Post daily lockbox, cash receipts, ACH payments, credit card/reports payments.
• Release orders and notify Sales and Customers of credit holds.
• Review aging and contact delinquent customers for payment.
• Heavy telephone and written communications.
• Process credit applications.
• Research and resolve outstanding balances and disputed items.
• Maintain credit and collection notes in computer system.
• Efficiently manage multiple priorities and deadlines.
• Assist administrative staff with other credit department responsibilities and special projects.
• Research and resolve discrepancies.
• Assist during peak times to meet deadlines; overtime will be required.
• Perform other functions and responsibilities as assigned.

Skills

Customer service

Communication

Time management

Detail oriented

Multitasking

Planning

Excel

Pivot tables

VLOOKUPs

Education

Associates degree in Accounting or Business Administration

Tools

Microsoft Office

Excel

Pivot tables

VLOOKUP

Job description

Credit and Collections Associate Purpose

Credit and Collections Associate is responsible for applying customer payments, researching and analyzing

the new customer credit applications, setting up new customers, collecting on past due or over the credit

customer accounts, processing credit cards, managing all deadlines in a timely manner, and help in the

department as needed. As a Credit and Collections Associate, you will be an active and important partner

in the accounts receivable process which is key to our ongoing success.

Biller Job Functions/Responsibilities:

• Process credit cards payments
• Post daily lockbox, cash receipts, ACH payments, credit card /reports payments.
• Release orders and notify Sales and Customers of credit holds
• Review aging and contact delinquent customers for payment
• Heavy telephone and written communications
• Process credit applications
• Research and resolve outstanding balances and disputed items
• Maintain credit and collection notes in computer system
• Efficiently manage multiple priorities and deadlines
• Assist administrative staff with all other credit department responsibilities and special projects
• Research and resolve any discrepancies
• Assist during peak times i.e., Natural Disaster, Software Implementation and Month End: to meet deadlines given. Overtime will be required.
• Perform other functions and responsibilities as assigned

Requirements

• Minimum amount of two years of related experience
• Excellent written and oral communication skills
• Excel and Microsoft (Pivot table, vlookups etc)
• Customer service focus
• Detailed Oriented
• Ability to plan, prioritize, and multi-task with minimal supervision
• Associates degree in Accounting or Business Administration preferred

Jaguar Fueling Services is an Equal Opportunity/Affirmative Action employer and will consider all

qualified applicants for employment without regard to race, color, religion, gender, sexual orientation,

gender identity, national origin, age, protected veteran status, or disability status