Credit and Collections Analyst

Connect Search, LLC; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Connect Search, LLC in Fort Worth, TX is seeking a Credit & Collections Analyst to manage B2B collections, reduce delinquency, resolve billing issues, and assess customer creditworthiness while protecting financial interests.

You will collaborate with sales and other teams, monitor aging, research disputes, perform reconciliations, and help maintain strong customer relationships through clear communication and sound judgment.

Qualifications

• 3+ years of credit and collections experience.
• Accounting knowledge.
• Strong communication and customer service skills.
• Advanced Microsoft Excel and Word skills.
• Ability to prioritize, multitask, and thrive in a fast-paced environment.
• Sound judgment and strong decision-making abilities.

Responsibilities

• Manage and monitor customer account aging.
• Research and resolve billing disputes.
• Perform account reconciliations and payment investigations.
• Coordinate with customers, branches, and sales teams to resolve account issues.
• Process adjustments and refund requests.
• Support credit hold reviews and credit release decisions.

Skills

Credit & collections experience

Accounting knowledge

Communication skills

Multitasking

Decision making

Excel

Word

Tools

Microsoft Excel

Microsoft Word

Job description

Are you a detail-oriented professional with a passion for problem-solving, customer relationships, and driving financial results? We're looking for a Credit & Collections Analyst to join our team!

In this role, you'll play a critical part in managing B2B collections, reducing accounts receivable delinquency, resolving billing issues, and assessing customer creditworthiness—all while helping maintain strong customer partnerships.

What You'll Do:

• Manage and monitor customer account aging
• Research and resolve billing disputes
• Perform account reconciliations and payment investigations
• Coordinate with customers, branches, and sales teams to resolve account issues
• Process adjustments and refund requests
• Support credit hold reviews and credit release decisions

What We're Looking For:

• 3+ years of credit and collections experience
• Accounting knowledge
• Strong communication and customer service skills
• Advanced Microsoft Excel and Word skills
• Ability to prioritize, multitask, and thrive in a fast-paced environment
• Sound judgment and strong decision-making abilities

We're seeking someone who can balance firmness with professionalism—protecting the company's financial interests while maintaining valuable customer relationships.

If you're ready to make an impact and grow your career with a team that values integrity, collaboration, and continuous learning, we'd love to hear from you.