JOB DESCRIPTION
We are seeking a driven, analytical, and detail-oriented Credit Analyst to join our Credit & Collections team. In this role, you will evaluate customer creditworthiness, manage credit risk, and support business growth through sound credit decision-making. The ideal candidate will possess strong financial analysis skills, excellent communication abilities, and a commitment to balancing risk management with customer service.
Position Summary
We are seeking a driven, analytical, and detail-oriented Credit Analyst to join our Credit & Collections team. In this role, you will evaluate customer creditworthiness, manage credit risk, and support business growth through sound credit decision-making. The ideal candidate will possess strong financial analysis skills, excellent communication abilities, and a commitment to balancing risk management with customer service.
If you're looking to build a rewarding career in finance, credit, and risk management, we invite you to join our team and make a meaningful impact.
Essential Job Functions
- Release customer credit holds after reviewing account status, payment history, and overall credit exposure.
- Establish and maintain new customer accounts, including the review of credit applications and supporting documentation.
- Evaluate and process customer overline requests while ensuring compliance with company credit policies and risk guidelines.
- Prepare and submit credit limit increase recommendations and supporting write-ups for management approval.
- Analyze customer financial statements, credit reports, payment performance, and other risk indicators to assess creditworthiness.
- Monitor customer credit limits and account exposure to identify potential risks and recommend appropriate actions.
- Collaborate with Sales, Customer Service, and Collections teams to resolve credit-related issues and support profitable business growth.
- Maintain accurate customer records, credit documentation, and account information within company systems.
- Review customer payment trends and financial performance to identify deteriorating credit conditions and recommend mitigation strategies.
- Assist in managing portfolio risk by proactively monitoring assigned accounts and supporting collection efforts when needed.
- Ensure compliance with company policies, internal controls, and established credit procedures.
- Support continuous improvement initiatives related to credit processes, reporting, and risk management practices.
Qualifications
- Associate degree and a minimum of one (1) year of experience in credit, collections, accounting, finance, or a related field; or
- High School Diploma/GED and a minimum of five (5) years of relevant credit or collections experience.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
- Strong analytical and problem-solving skills with the ability to evaluate financial information and credit risk.
- Proficiency with Microsoft Excel and business systems used for customer account management.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to handle customer and stakeholder conflicts in a professional manner.
- Strong collaboration skills and willingness to support departmental and organizational goals.
Benefits
- Competitive compensation and comprehensive benefits package beginning on day one.
- 401(k) with company-sponsored retirement benefits.
- Continuing education, professional development, and tuition reimbursement opportunities.
- Paid vacation and holidays.
- Paid parental leave.
- Career growth opportunities within a stable and growing organization.
Join our team and help drive smart credit decisions that support both customer success and company growth.