Credible Messenger: Credible Messenger Program- 7183

(CHR) Community Health Resources, Inc.; Hartford, Northern (CT, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Top Workplace recognition

Birthday day off

403b Retirement Plan

Tuition reimbursement

Wellness stipend

Calm app access

Counseling services

Job summary

Community Health Resources, Inc. seeks a Credible Messenger to support high-risk youth in Hartford, CT. This full-time role involves non-clinical care, case management, and coordinating services with families in the community.

The position emphasizes relationship-building, local resource navigation, and advocacy for youth, including some evenings. A valid driver’s license is required, and the program offers strong training and support.

Qualifications

• Education: High School Diploma or GED.
• Experience: Lived experiences of youth and community preferred, with ability to connect with youth.
• Licensure/Certification/Registration: Valid driver’s license.

Responsibilities

• Coordinate intake and engagement for youth referrals.
• Liaise between CHR, clients, families, and community providers.
• Link clients to behavioral health, medical care, housing, education, and employment resources.
• Assist with appointment scheduling and transportation coordination.
• Maintain accurate documentation of services and referrals.
• Participate in supervision and team meetings.
• Perform other duties as required.

Skills

Lived experience

Rapport building

Community engagement

Education

High School Diploma or GED

Job description

Credible Messenger: Credible Messenger Program- 7183

Job Category: Direct Care

Requisition Number: CREDI007183

• Posted : August 19, 2026
• Full-Time

Locations

Showing 1 location

Hartford, CT 06105, USA

Description

JOB TITLE: Credible Messenger

EMPLOYMENT TYPE:Full-Time, 40 hours/week

SCHEDULED HOURS: Monday-Friday 8:00AM-8:00PM availability, hours flexible, some evenings required

PROGRAM/LOCATION: Credible Messenger, Hartford, CT

PC#: 3162

ABOUT THE PROGRAM : Credible Messenger Program

The Credible Messenger program is a non-clinical care support and case management program that aims to assists high-risk justice-involved youth and their families living in Hartford with their identified needs related to behavioral health, substance use, medical care, housing, education, employment, legal matters, transportation, benefits, family support, and other activities of daily living. The goal of the program is to reduce re-arrests for the youth while connecting them to prosocial supports and education within their community. The Credible Messenger position works directly with the youth on their goals as well as while completing administrative, programmatic, triage, and documentation responsibilities in accordance with program and contract expectations.

Join a collaborative team where every day is an opportunity to learn, grow, and change lives!

The Credible Messenger position is a good fit for those who:

• Have lived experience with the justice system and/or who have personal roots within the city of Hartford CT. Knowledge and familiarity with the neighborhoods of Hartford and the challenges and needs of youth living in this area is preferred.
• Have experience with and enjoy building trust and rapport with high-risk justice-involved inner-city youth and their families.
• Have knowledge of local resources available to youth in the city of Hartford
• Have experience with collaborating with Juvenile Probation Officers or the court system
• Enjoy working in the community and in clients’ homes, as opposed to an office-based position
• Prefer a flexible work schedule with non-traditional hours, including some evenings, and being available to youth and their families outside of traditional hours.
• Are motivated and take initiative to support and advocate for disadvantaged youth.
• Who are creative and persistent in their strategies to engage reluctant youth in the program

Duties & Responsibilities

• Coordinate intake, engagement, and ongoing services for youth referred by CSSD/JBCSSD in accordance with program contract requirements and the Individual Service Plan.
• Serve as a liaison between CHR, CSSD/JBCSSD, clients, families, natural supports, and community providers to support communication, service access, treatment planning, and discharge planning.
• Link clients and families to community supports and resources, including behavioral health, substance use, medical care, housing, benefits, legal services, education, employment, and other identified needs.
• Assist clients with appointment scheduling, transportation coordination, and other practical supports that promote engagement and reduce barriers to care.
• Maintain accurate, timely documentation of services, contacts, referrals, and communications in compliance with agency, program, and contract standards.
• Participate in supervision, team meetings, trainings, and other meetings as assigned.
• Perform other duties as required.

QUALIFICATIONS:

Education: High School Diploma or equivalency program (GED)

Experience: Credible Messengers will come from and live in the communities of the youth to be served, shall have lived similar, relevant experiences of the youth, and have transformed their own lives.

Licensure/Certification/Registration: Valid driver’s license required.

Training: Will attend all required program trainings for CHR and CSSD

Why Join CHR?

Award-Winning Workplace:

• Proudly recognized as a Top Workplace for 12 consecutive years!

Generous Time Off:

• Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:

• Benefit from contributions to your 403b Retirement Plan.
• Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:

• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.
• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

Wellness Program:

• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families.
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

Employee Involvement:

• Participate in leadership luncheons with our CEO and various agency committees!

Stay Informed:

• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:

• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

COMPENSATION*:

Starting at $19.2850 min., and up commensurate upon experience.

*Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.