Credible Messenger

Priority Dispatch Corp.; York (York County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Retirement Savings 457(b)

Life & Disability Insurance

Employee Assistance Program (EAP)

Job summary

The City of York seeks a Credible Messenger to establish trusting relationships with individuals at high risk of gun- and group-related violence and to guide them toward safer choices and non-retaliatory actions.

You will provide crucial assessments to social services, document all interactions, develop and implement action plans to resolve conflicts, and track progress to ensure ongoing safety in hotspot communities.

Qualifications

• High school diploma or equivalent required; life experience valued.
• Mediation certificate preferred but not required.
• Ability to communicate clearly and document interactions accurately.

Responsibilities

• Establish trusting relationships with high-risk individuals and groups.
• Provide assessments to social services providers to guide referrals.
• Develop and implement action plans to resolve conflicts.
• Track and evaluate progress of participants and report findings.

Skills

Mediation

Conflict resolution

Community outreach

Counseling

Documentation

Education

High School Diploma

Mediation certificate

Job description

Establish trusting relationships with persons at high risk of participating in group related gun violence and any populations involved in gun/group violence. The Credible Messenger leverages their life experiences to inform, guide, and motivate high-risk individuals to reduce and prevent group related violence. They provide crucial assessments to social services providers to ensure relevant services, support behavioral change and non-retaliatory actions among victims and perpetrators. Develop and maintain strong relationships with high-risk individuals, influential community members, and groups. Gain comprehensive knowledge of potential conflicts in hotspot communities. Engage with high-risk individuals and groups daily to discuss issues and provide guidance. Work proactively to intervene in situations where violence is likely, including possible retaliation. Identify and diffuse new and ongoing conflicts that could escalate to shootings or violence. Formulate and implement action plans to resolve conflicts. Track and evaluate the progress of high-risk individuals in the program. Provide regular updates and reports on the behavior and progress of participants. Ensure all documentation and records are up-to-date and accurately reflect client interactions, provide thorough assessments to social services providers to facilitate the acquisition of relevant services for high-risk individuals. Conduct research on the causes of shootings/homicides to assist in mediating situations and prevent retaliation. Accurately document all interactions with high-risk individuals and other clients daily.Develop and maintain strong relationships with high-risk individuals, influential community members, and groups.Gain comprehensive knowledge of potential conflicts in hotspot communities.Engage with high-risk individuals and groups daily to discuss issues and provide guidanceProvide thorough assessments to social services providers to facilitate the acquisition of relevant services for high-risk individualsConduct research on the causes of shootings/homicides.to assist in mediating situations and prevent retaliation.Accurately document all interactions with high-risk individuals, influential community members, and groups.Develop and maintain strong relations with high-risk individuals, influential community members, and groups.Gain comprehensive knowledge of potential conflicts in hotspot communities.Engage with high-risk individuals and groups daily to discuss issues and provide guidanceOther duties as assigned..High School Diploma or equivalent. Life experience. Mediation certificate preferred but not required.Required Knowledge, Skills and Abilities:Work requires providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation.The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few easily identifiable choices. The assignment is usually reviewed upon completion.Work requires the use of standard technical skills appropriate to the work environment of the organization.Ability to recognize meaning of common two- or three-syllable word.Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division.Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.Minimum Acceptable Training and Experience:High School Diploma or equivalent. Life experience. Mediation certificate preferred but not required.Other Necessary RequirementsValid Class C driver’s license issued by the Commonwealth of PennsylvaniaAll persons who become employed by the City on or after the effective date of May18,2022, shall be or become residents of York County or any county contiguous to York County (Adams, Cumberland, Dauphin, Lancaster, Hartford, Baltimore, and Carroll Counties), within six months from the first date the employee achieves permanent employment status.Must pass a York City Police Department background check, Computerized Voice Stress Analysis (CVSA), FBI Fingerprints and Drug Screen.Note: Child Abuse History Clearance must be dated within one year from the date of application and must show that "no record exists".City of York Benefits OverviewThe City of York offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of employees and their families. Highlights include:Medical CoverageCapital Blue Cross PPO plan with low copays and full coverage for preventive carePrescription drug coverage through TrueRX, plus optional Rx’nGo savings programDental & VisionDelta Dental plans: Enhanced and Basic options with orthodontia coverageVision Benefits of America (VBA): Exams, lenses, frames, and contact lens allowanceFlexible Spending Accounts (FSA)Pre-tax savings for healthcare and dependent care expensesLife & Disability InsuranceCity-paid Basic Life and AD&D InsuranceOptional supplemental life, critical illness, accident, and short-term disability coverageRetirement Savings457(b) Deferred Compensation Plan through Conrad Siegel for long-term financial planningCity of York Pension ProgramAdditional PerksOSS Health Company Direct Program for orthopedic careVoluntary ancillary benefits through Colonial LifeEmployee Assistance Program (EAP) through Wellspan HealthWellness Committee programming and activities throughout the yearLearning and development opportunitiesEligibility: Full-time employees; coverage begins the first of the month following hire.Enrollment: Must enroll within 14 days of hire; changes allowed during open enrollment or qualifying life events.Questions about the City of York Benefits package can be directed to [e-mail].