Credentialing Team Lead: Ops, Quality & Coaching

CertifyOS

United States

Remote

USD 120,000 - 180,000

Full time

5 days ago
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Benefits offered by this job

Health insurance
Unlimited PTO

Job summary

CertifyOS, a healthtech data infrastructure company, is seeking a senior leader to run a credentialing pod in the United States. You will own daily operations, track performance metrics, and drive improvements across the team to ensure quality and SLA adherence.

Ideal candidates have 5+ years in US-healthtech credentialing, including at least 2 years in people management. The role offers comprehensive benefits, including 100% employer-covered health, dental and vision insurance and unlimited PTO

Qualifications

  • 5+ years US-healthtech credentialing experience.
  • 2+ years managing a team.

Responsibilities

  • Lead a credentialing pod, owning daily operations and performance metrics.
  • Monitor quality and SLA compliance, coaching team members to improve outcomes.

Skills

Leadership
Team management
Analytics
Stakeholder management

Job description

CertifyOS, a healthtech data infrastructure company, is seeking a senior leader to run a credentialing pod in the United States. You will own daily operations, track performance metrics, and drive improvements across the team to ensure quality and SLA adherence.

Ideal candidates have 5+ years in US-healthtech credentialing, including at least 2 years in people management. The role offers comprehensive benefits, including 100% employer-covered health, dental and vision insurance and unlimited PTO

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