Operations Analyst, Credentialing

CertifyOS; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

CertifyOS is seeking an Operations Analyst to help manage day-to-day credentialing tasks for provider licenses, payor enrollment, and related processes. This fully remote role collaborates with cross-functional teams to ensure accurate, efficient operations.

You will research licensure requirements, complete applications, verify data, and draft concise guidelines for customers, while supporting implementation projects and ongoing operational excellence.

Qualifications

• Fluency in English is required.
• Credentialing experience is essential.
• Bachelor's degree or equivalent years of work experience.
• Ability to conduct large volumes of research via Google.
• Strong attention to detail.
• Proficiency with Microsoft Office and Google applications.
• Excellent written and verbal communication.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Research, interpret, and evaluate licensure and CME information in the United States.
• Complete credential, licensure, or payor enrollment applications for Certify customers.
• Validate information on credentialing/licensing platforms for accuracy.
• Communicate with providers and clients via email for additional information.
• Assist with new client implementation projects as needed.
• Draft clear guideline documents for Certify customers.
• Support ad hoc projects as required.

Skills

Fluency in English

Credentialing experience

Research ability

Attention to detail

Written and verbal communication

Meet deadlines under pressure

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google applications

Job description

About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare.

Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.

Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

About the role:

As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses and payor enrollment applications. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.

What you’ll do:

• Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States

• Complete applications for provider credential, licensure or payor enrollment on behalf of Certify customers

• Validate and authenticate information updated on the credentialing, licensing platform and ensure 100% accuracy

• Interact with providers and clients over email whenever additional information may be required

• Assist with monitoring or new client implementation projects as needed

• Summarize your research findings and draft them in clear and concise guideline documents for Certify customers

• Assist with other ad hoc projects as needed

What you'll need:

• Fluency in English

• Experience in Credentialing is a must.

• A bachelor's degree or equivalent years of work experience

• The ability to conduct large volumes of research, particularly via Google

• Strong attention to detail

• Have sound knowledge of Microsoft Office and Google applications

• Excellent written and verbal communication skills

• The ability to meet deadlines and work under pressure

Benefits of Working at Certify

• At Certify, we’re building with intention and taking care of the people doing the work.

• Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences.

If you require reasonable accommodations during the application process, please contact [e-mail].

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.