Credentialing & HR Associate — Hybrid/Remote

Portland Mental Health & Wellness; Portland (OR); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid Vacation Time

Paid Health Leave

Paid Floating Holiday Hours

Medical and Vision Insurance – Kaiser

Employer Paid Life Insurance

Voluntary Additional Life Insurance

Voluntary Short Term Disability

Voluntary Critical Illness Insurance

Flexible Spending Account

Commuter Benefit – TriMet Pass

401K Retirement Plan

Continuing Education Allowance

Employee Store Discount

Job summary

Portland Mental Health & Wellness is seeking a Credentialing and Human Resources Associate to coordinate clinical credentialing, onboarding, and HR record keeping. The role supports recruitment, hiring, and compliance, working closely with the HR Manager and Scheduling Supervisor in a hybrid/remote Portland, OR setting.

Responsibilities include maintaining credentialing databases, submitting provider applications, and coordinating with insurance plans, while also assisting with onboarding and

Qualifications

• Preferred: OPCA (Oregon Practitioner Credentialing Application)
• Preferred: 1+ year experience in HR or healthcare credentialing
• Exceptional interpersonal and communication skills, with the ability to build relationships at all levels of the organization
• Strong organizational skills and attention to detail
• Ability to handle sensitive and confidential information with discretion
• Familiarity with diversity, equity, access, and inclusion (DEAI) principles, and anti-racism and anti-oppression practices
• Experience with and ability to use systems thinking
• Ability to work with Mac OS & Google Workspace

Responsibilities

• Credentialing: supports PMHW credentialing for all clinical providers and coordinates with insurance plans
• Maintain credentialing database and modules with data accuracy and reporting
• Coordinate e-credentials applications and license/certificates; ensure current status
• Support credentialing audits and respond to inquiries; liaise with insurance partners
• Recruitment & Hiring: post openings, screen resumes, coordinate interviews, assist with references
• Onboarding & Offboarding: handle paperwork, systems access, orientation; support onboarding teams
• HR Compliance & Record Keeping: maintain personnel records, audits, reports
• Projects: assist HR, Credentialing, and admin projects as assigned

Skills

OPCA experience

HR credentialing

Interpersonal skills

Organizational skills

Handling confidential information

DEAI principles

Systems thinking

Mac OS & Google Workspace

Job description

Portland Mental Health & Wellness is seeking a Credentialing and Human Resources Associate to coordinate clinical credentialing, onboarding, and HR record keeping. The role supports recruitment, hiring, and compliance, working closely with the HR Manager and Scheduling Supervisor in a hybrid/remote Portland, OR setting.

Responsibilities include maintaining credentialing databases, submitting provider applications, and coordinating with insurance plans, while also assisting with onboarding and