Credentialing & Front Office Virtual Assistant

Winning Assistants, Inc.; United States; Remote; USD 12,000 - 14,000; Full time

Benefits offered by this job

SoFi bonus

Daily Drop — Subscriber Perk

HIPAA & Cybersecurity Training + Cert.

Top 1% VA Performance Training

Client-Approved U.S. Holidays

Job summary

Winning Assistants, Inc. seeks a detail-oriented Credentialing & Front Office Virtual Assistant to support healthcare operations remotely. You will manage provider credentialing, keep documentation accurate, and assist with administrative and billing tasks in a fast-paced environment.

The role requires at least 1 year of credentialing or related healthcare admin experience, strong payer knowledge, and excellent English communication. Proficiency with Google Workspace is preferred for daily tasks.

Qualifications

• At least 1 year of credentialing, enrollment, or similar healthcare admin experience.
• Strong understanding of payer processes, requirements, and timelines.
• Excellent organizational skills with high attention to detail.
• Strong written and verbal English communication.
• Experience in medical billing or front office support is a plus.

Responsibilities

• Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers.
• Prepare, submit, and track credentialing and re-credentialing applications.
• Proactively follow up with payers via phone and email to ensure timely processing and status updates.
• Maintain accurate, organized, and up-to-date credentialing records and documentation.
• Ensure compliance with payer requirements and internal processes.
• Assist with billing-related tasks, including basic claims follow-ups or documentation support.
• Provide front office support such as email management, data entry, and administrative coordination.
• Collaborate with internal teams to address credentialing or operational issues.
• Support additional administrative or operational tasks as needed.

Skills

Credentialing experience

Payer knowledge

English communication

Organization

Multi-tasking

Google Workspace

Tools

Google Workspace

Job description

Credentialing & Front Office Virtual Assistant

Remote Full-time $12k – $14k

Daily Drop — Subscriber Perk

Sofi checking and savings

$50 or $300 SoFi bonus — start building savings

Job Title: Credentialing & Front Office Virtual Assistant

Job Code: CW-CWCBL

Position Type: Full-Time

Working Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Daylight Time)

Salary Rate: $6–$7 per hour

About Our Client

Our client is seeking a detail-oriented and proactive Credentialing & Front Office Virtual Assistant to support their healthcare operations. This role is responsible for managing end-to-end provider credentialing, maintaining accurate documentation, and assisting with administrative and billing-related tasks. The ideal candidate has hands-on experience working with insurance payers and thrives in a fast-paced, process-driven environment.

Key Responsibilities:

• Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers

• Prepare, submit, and track credentialing and re-credentialing applications

• Proactively follow up with payers via phone and email to ensure timely processing and status updates

• Maintain accurate, organized, and up-to-date credentialing records and documentation

• Ensure compliance with payer requirements and internal processes

• Assist with billing-related tasks, including basic claims follow-ups or documentation support

• Provide front office support such as email management, data entry, and administrative coordination

• Collaborate with internal teams to address credentialing or operational issues

• Support additional administrative or operational tasks as neededRequirements

• At least 1 year of proven experience in provider credentialing, enrollment, or a similar healthcare administrative role

• Strong understanding of payer processes, requirements, and timelines

• Excellent organizational skills with high attention to detail

• Strong written and verbal English communication skills

• Proficiency in Google Workspace (Docs, Sheets, Drive) or similar tools

• Ability to manage multiple tasks and meet deadlines independently

• Experience in medical billing or front office support is a plus

Basic requirements

• Must be proficient in speaking and writing English very clearly

• Must have relevant work experience

• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]

• Must be available for video meetings with your camera on (when needed)

Technical requirements

• Video: Webcam for virtual meetings.

• Workspace: Quiet, professional environment.Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

We like the way you work it · no gig iddy · Gotta bag it up · no gig iddy ·

We like the way you work it · no gig iddy · Gotta bag it up · no gig iddy ·