Campus Visits and Orientation Coordinator

Texas A&M University System; Corpus Christi, Northern (TX, KY); Hybrid; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Tuition benefits

Time off

Job summary

Texas A&M University-Corpus Christi is seeking a Campus Visits and Orientation Coordinator to support enrollment and retention goals by welcoming new students and guiding their transition to campus life.

The role covers orientation for first-year, transfer, and international students, campus visit operations, and recruitment event support. Strong customer service, organization and communication skills are essential, with a Bachelor's degree and 2 years' related experience.

Qualifications

• Bachelor's degree required; two years related experience; master's degree preferred.
• Experience in student programming, admissions, recruitment, or event coordination is desired.
• Strong communication, organizational, and interpersonal skills; customer service oriented.

Responsibilities

• Assist in planning, coordinating, and executing orientation programs for first-year, transfer, and international students.
• Supervise and support campus Welcome Center operations and student ambassadors.
• Coordinate campus tours and engagement activities; support recruitment and admission events.

Skills

Communication skills

Organizational skills

Interpersonal skills

Customer service

Multi-tasking

Education

Bachelor's degree

Master’s degree

Tools

Microsoft Office

CRM systems

Event management software

Job description

**TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.****TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.****PURPOSE**The Campus Visits and Orientation Coordinator plays a key role in supporting the university’s enrollment and retention goals by facilitating a warm welcome to Texas A&M-Corpus Christi for new students while promoting student engagement, retention, and success. **DESCRIPTION****Functional Area 1: Orientation Program for New Students and Their Families****Percent Effort: 40%** * Assist in the planning, coordination, and execution of orientation programs for first-year, transfer, and international students.* Support the recruitment and training of student orientation leaders, helping prepare them to facilitate sessions and welcome new students.* Coordinate logistics for orientation events, including scheduling, venue setup, and technology needs.* Serve as a point of contact for students and families, providing information and resources to support their transition to campus.* Provide quality customer service in-person, over the phone, and via email to prospective students and stakeholders by supplying accurate information regarding TAMU-CC's orientation programs. Manage departmental email inboxes for inquiry emails to direct prospective students to event registration and resources.* Coordinate new student orientation registration via technology portal and student record information system.* Maintain promotional collateral closet and inventory of prospective student marketing materials. Coordinate ordering with department director.* Gather feedback from students and families to assess program effectiveness and implement improvements. **Functional Area 2: Campus Visits & Welcome Center Support****Percent Effort: 40%** * Supervise the daily operations of the campus Welcome Center, ensuring a welcoming environment for visitors.* Train and manage student staff, including ambassadors, ensuring excellent customer service and adherence to university policies.* Coordinate and schedule campus tours, responding to inquiries and managing logistics.* Support the recruitment, training, and supervision of student ambassadors who lead campus tours and engagement activities. Serve as advisor and facilitator for the Island Ambassador program.* Maintain visitor resources, marketing materials, and promotional items for prospective students and guests.* Maintain accurate records and reports related to campus visits, including attendance, feedback, and resource use.* Provide customer service via phone, email, and in-person interactions, addressing inquiries related to university programs, admissions, and student services. **Functional Area 3: Recruitment and Admission Event Support****Percent Effort: 20%** * Assist with the organization and execution of recruitment and admission events, such as open houses and admitted student days.* Assist in event logistics, including space reservations, catering, technology setup, and guest communications.* Serve as an on-site coordinator during events, ensuring smooth operations and a welcoming atmosphere. **QUALIFICATIONS*** Bachelor’s degree* Two (2) years of related experience* Additional education may be used as a substitute for the minimum requirement: + Master's degree* Experience in student programming, admissions, recruitment, event coordination, or a related area (internships, volunteer work, or student leadership roles accepted).* Proficiency in Microsoft suite, and typical modern computer programs.* Ability to learn CRM and event management systems.* Ability to manage multiple tasks and meet deadlines in a fast-paced environment* Strong understanding of event logistics and planning.* Excellent communication, organizational, and interpersonal skills.* Strong customer service skills and enthusiasm for working with students and families.**PREFERRED QUALIFICATIONS*** Master’s Degree in Higher Education Administration or Student Affairs.* Experience supervising and training student staff or volunteers.* Familiarity with CRM systems and event management platforms.* Familiarity with university admissions, student transition programs, or event planning* Bilingual or multilingual skills. **SALARY: Approx. $3,666.67 Monthly (Approx. $44,000 annually)** **NOTE:** ***Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.*** **BENEFITS (rules, policies, eligibility apply)****From our generous** ***benefits package*** **and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.** **INSURANCE:*** Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: - Employee and Spouse - Employee and Children - Employee and Family coverage* Dental & Vision* Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account **DUAL CAREER PARTNER PROGRAM** **ON-CAMPUS WELLNESS OPPORTUNITIES** **Work Life Solutions:*** Counseling, Work Life Assistance, Financial Resources, and Legal Resources **Tuition Benefits:*** Public Loan Forgiveness* Book scholarships* 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). **Retirement****:*** Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)* Voluntary Tax Deferred Account/Deferred Compensation Plan **Time Off****:*** 8+ hours of vacation paid time off every month.* 8 hours of sick leave time off every month.* 8 hours of paid time off for Birthday leave.* 12-15 paid holidays each year.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.