Campus Visits and Orientation Coordinator

Texas A&M University-Corpus Christi; Corpus Christi, Northern (TX, KY); Hybride; USD 37 000 - 51 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Retirement Plan

Tuition Benefits

Paid time off

Résumé du poste

Texas A&M University-Corpus Christi is seeking a Campus Visits and Orientation Coordinator to support enrollment goals by welcoming new students and families and coordinating orientation programs, campus tours, and the Welcome Center. You will supervise student staff, manage logistics for events, and assist with recruitment events across open houses and admitted student days.

The ideal candidate holds a Bachelor’s degree with strong customer service, CRM proficiency, and excellent communication

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience in student programming, admissions, recruitment or event planning.
• Strong communication, organizational and interpersonal skills.
• Proficiency in Microsoft Office and CRM/event management systems.

Responsabilités

• Assist in planning, coordination and execution of orientation programs for first-year, transfer and international students.
• Supervise student staff, manage campus visits, tours and Welcome Center operations.
• Support recruitment and admission events, including open houses and admitted student days.

Connaissances

Customer service

Communication

Interpersonal skills

Time management

Formation

Bachelor's degree

Master's degree (preferred)

Outils

Microsoft Office

CRM systems

Event management platforms

Description du poste

**Job Title**Campus Visits and Orientation Coordinator**Agency**Texas A&M University - Corpus Christi**Department**Division of Enrollment Management**Proposed Minimum Salary**Commensurate**Job Location**Corpus Christi, Texas**Job Type**Staff**Job Description****TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.****TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.****PURPOSE**The Campus Visits and Orientation Coordinator plays a key role in supporting the university’s enrollment and retention goals by facilitating a warm welcome to Texas A&M-Corpus Christi for new students while promoting student engagement, retention, and success. **DESCRIPTION****Functional Area 1: Orientation Program for New Students and Their Families****Percent Effort: 40%** * Assist in the planning, coordination, and execution of orientation programs for first-year, transfer, and international students.* Support the recruitment and training of student orientation leaders, helping prepare them to facilitate sessions and welcome new students.* Coordinate logistics for orientation events, including scheduling, venue setup, and technology needs.* Serve as a point of contact for students and families, providing information and resources to support their transition to campus.* Provide quality customer service in-person, over the phone, and via email to prospective students and stakeholders by supplying accurate information regarding TAMU-CC's orientation programs. Manage departmental email inboxes for inquiry emails to direct prospective students to event registration and resources.* Coordinate new student orientation registration via technology portal and student record information system.* Maintain promotional collateral closet and inventory of prospective student marketing materials. Coordinate ordering with department director.* Gather feedback from students and families to assess program effectiveness and implement improvements. **Functional Area 2: Campus Visits & Welcome Center Support****Percent Effort: 40%** * Supervise the daily operations of the campus Welcome Center, ensuring a welcoming environment for visitors.* Train and manage student staff, including ambassadors, ensuring excellent customer service and adherence to university policies.* Coordinate and schedule campus tours, responding to inquiries and managing logistics.* Support the recruitment, training, and supervision of student ambassadors who lead campus tours and engagement activities. Serve as advisor and facilitator for the Island Ambassador program.* Maintain visitor resources, marketing materials, and promotional items for prospective students and guests.* Maintain accurate records and reports related to campus visits, including attendance, feedback, and resource use.* Provide customer service via phone, email, and in-person interactions, addressing inquiries related to university programs, admissions, and student services. **Functional Area 3: Recruitment and Admission Event Support****Percent Effort: 20%** * Assist with the organization and execution of recruitment and admission events, such as open houses and admitted student days.* Assist in event logistics, including space reservations, catering, technology setup, and guest communications.* Serve as an on-site coordinator during events, ensuring smooth operations and a welcoming atmosphere. **QUALIFICATIONS*** Bachelor’s degree* Two (2) years of related experience* Additional education may be used as a substitute for the minimum requirement: + Master's degree* Experience in student programming, admissions, recruitment, event coordination, or a related area (internships, volunteer work, or student leadership roles accepted).* Proficiency in Microsoft suite, and typical modern computer programs.* Ability to learn CRM and event management systems.* Ability to manage multiple tasks and meet deadlines in a fast-paced environment* Strong understanding of event logistics and planning.* Excellent communication, organizational, and interpersonal skills.* Strong customer service skills and enthusiasm for working with students and families.**PREFERRED QUALIFICATIONS*** Master’s Degree in Higher Education Administration or Student Affairs.* Experience supervising and training student staff or volunteers.* Familiarity with CRM systems and event management platforms.* Familiarity with university admissions, student transition programs, or event planning* Bilingual or multilingual skills. **SALARY: Approx. $3,666.67 Monthly (Approx. $44,000 annually)** **NOTE:** ***Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.*** **BENEFITS (rules, policies, eligibility apply)****From our generous** ***benefits package*** **and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.** **INSURANCE:*** Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: - Employee and Spouse - Employee and Children - Employee and Family coverage* Dental & Vision* Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account **DUAL CAREER PARTNER PROGRAM** **ON-CAMPUS WELLNESS OPPORTUNITIES** **Work Life Solutions:*** Counseling, Work Life Assistance, Financial Resources, and Legal Resources **Tuition Benefits:*** Public Loan Forgiveness* Book scholarships* 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). **Retirement****:*** Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)* Voluntary Tax Deferred Account/Deferred Compensation Plan **Time Off****:*** 8+ hours of vacation paid time off every month.* 8 hours of sick leave time off every month.* 8 hours of paid time off for Birthday leave.* 12-15 paid holidays each year.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.