Creator Partnerships Manager

Mappa; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Mappa is seeking a proactive influencer marketing and creator partnerships professional to build a trusted skincare creator ecosystem. You will recruit, educate, and support creators while coordinating affiliate onboarding and performance incentives.

You will work closely with Commercial Growth, Brand Success, and Operations to ensure creators have tools and resources, and you will help scale a fast-growing skincare platform with strong community engagement.

Qualifications

• 3–5 years of experience in influencer marketing, affiliate marketing, creator partnerships, community management or account management.
• Experience with Shopify, TikTok Shop, affiliate platforms or creator commerce tools is highly desirable.
• Exceptional relationship-building and communication skills.

Responsibilities

• Identify and recruit skincare, beauty, and lifestyle creators that fit the program’s goals.
• Onboard creators and coordinate affiliate onboarding, commission structure setup, and access to required tools.
• Provide ongoing creator education through product knowledge, content ideas, best practices, and coaching.
• Track creator and affiliate performance KPIs, troubleshoot issues, and improve incentives based on results.
• Manage proactive creator communications to strengthen long-term relationships and exceptional support.
• Partner cross-functionally with Commercial Growth, Brand Success, and Operations to ensure creators have the resources they need.

Skills

Influencer Marketing

Community management

Account Management

Partnerships

Tools

Shopify

TikTok Shop

Affiliate platforms

Creator tools

Job description

About the company

This AI-powered beauty technology team is building a trusted platform that helps people discover and shop for skincare through personalized, expert-backed guidance. Their proprietary AI uses users’ skin concerns, goals, routines, and product preferences—grounded in dermatology-informed knowledge and a large product database—to turn education into confident purchasing decisions. The company operates in a fast-growing, US-headquartered environment founded in 2025, with a strong community presence through a large Spanish-language skincare ecosystem. The work sits at the intersection of AI, content and community, and commerce, making it ideal for candidates who enjoy product impact that’s both data-driven and people-focused.

Reports To: Director of Commercial Growth

Location: TBD

Who We're Looking For:

We're looking for someone who is passionate about building relationships and communities. This is not a traditional influencer marketing role. You'll help build one of the skincare industry's most trusted creator ecosystems, enabling creators to educate, influence and grow their businesses with Company.

We're seeking someone with 3–5 years of experience in influencer marketing, affiliate marketing, creator partnerships, business development, community management or account management, ideally within a consumer brand, e-commerce business or digital platform.

You enjoy working directly with creators, solving problems, creating opportunities and building long-term partnerships. You thrive in fast-moving environments, are highly organized and genuinely enjoy helping others succeed.

Key Responsibilities:

Creator Acquisition & Success: Identify, recruit, onboard and support high-quality skincare, beauty and lifestyle creators.

Affiliate Program Management: Coordinate affiliate onboarding, commission structures, performance tracking and creator incentives.

Creator Education: Help creators maximize success through product education, content ideas, best practices and ongoing coaching.

Relationship Management: Build trusted long-term relationships through proactive communication and exceptional support.

Community Building: Develop initiatives, events and recognition programs that strengthen the Company creator community.

Cross-Functional Collaboration: Partner with Commercial Growth, Brand Success and Operations to ensure creators have the tools and resources they need.

Performance: Monitor creator KPIs, identify growth opportunities and continuously improve program performance.

What Success Looks Like (First 12 Months):

Recruit and onboard a high-quality network of creators.

Launch a structured creator onboarding and education program.

Increase creator-generated revenue and affiliate sales.

Improve creator activation, engagement and retention.

Build an engaged creator community with regular communication and initiatives.

Develop creator feedback loops that continuously improve the Company platform.

Help position Company as one of the preferred creator and affiliate programs in skincare.

Desired Experience:

3–5 years of experience in influencer marketing, affiliate marketing, creator partnerships, community management, account management or business development.

Experience with Shopify, TikTok Shop, affiliate platforms or creator commerce tools is highly desirable.

Exceptional relationship-building and communication skills.

Highly organized with strong project management abilities.

Passion for social media, creators, digital commerce and consumer brands.

Comfortable working in a fast-moving startup environment.

Experience in skincare, beauty or wellness is a plus—but enthusiasm for helping creators succeed is even more important.

What we need you to tackle

You have 3–5 years of experience in influencer marketing, affiliate marketing, creator partnerships, community management, account management, or business development—ideally in a consumer brand, e-commerce business, or digital platform. You’re passionate about building relationships and communities, and you enjoy working directly with creators to solve problems and create opportunities. You’re highly organized with strong project management skills, comfortable in fast-moving startup environments, and genuinely motivated by helping others succeed. You also bring solid communication skills, an interest in social media and creator commerce (with Shopify, TikTok Shop, affiliate platforms, or creator commerce tools as a plus), and you understand how to monitor performance and continuously improve programs.

Non-negotiable hard skills

• Influencer Marketing
• Community management
• Account Management
• Partnerships

Your day-to-day

• Identify and recruit skincare, beauty, and lifestyle creators that fit the program’s goals.
• Onboard creators and coordinate affiliate onboarding, commission structure setup, and access to required tools.
• Provide ongoing creator education through product knowledge, content ideas, best practices, and coaching.
• Track creator and affiliate performance KPIs, troubleshoot issues, and improve incentives based on results.
• Manage proactive creator communications to strengthen long-term relationships and exceptional support.
• Partner cross-functionally with Commercial Growth, Brand Success, and Operations to ensure creators have the resources they need.

Nice to haves

• Hands-on proficiency with Shopify, TikTok Shop, and affiliate/creator commerce tools to streamline integrations, tracking, and payouts.
• Design initiatives, events, and recognition systems that strengthen the creator community and increase engagement and retention.
• Translate creator feedback into prioritized requirements and partner with Growth, Brand, and Ops to secure tools/resources and improve the platform.