Creator Operations Manager - TikTok LIVE

TikTok; Los Angeles, New York (CA, NY); On-site; MXN 600,000 - 900,000; Full time

Job summary

TikTok LIVE is seeking a Creator Operations Manager to build, activate, and retain a healthy creator community. You will design scalable operational strategies that enable creators to thrive while ensuring growth and high-quality content supply.

The role requires strong analytics, project management skills, and bilingual English/Spanish communication to align with LATAM teams and stakeholders globally.

Qualifications

• 3 years of experience in creator operations, content operations, influencer management, digital marketing, or related fields in a platform or agency environment.
• Data-driven mindset with solid analytical skills; experience with performance tracking and funnel optimization.
• Strong operational and project management skills with the ability to execute programs at scale.
• Hands-on, proactive, and adaptable to fast-paced environments.
• Excellent communication and stakeholder management skills.
• Proficiency in English and Spanish; this role requires frequent communication LATAM teams, clients, and stakeholders to ensure smooth collaboration across key regions.

Responsibilities

• Develop and execute scalable creator programs to onboard, educate, and activate TikTok LIVE creators, driving sustainable platform growth.
• Design and implement incentive programs, campaigns, and reward systems to boost creator participation and improve retention rates.
• Craft tailored content and growth strategies targeting diverse creator segments to maximize performance across tiers.
• Collaborate closely with cross-functional teams—including Partnerships, Campaigns, Product, and Strategy to align on creator growth initiatives.
• Partner with vendors and internal teams to create creator toolkits, educational materials, and training resources.
• Monitor and analyze creator funnel metrics (onboarding, activity, retention) to identify friction points and optimize operational workflows.
• Act as the primary source of creator insights, delivering data-driven recommendations to influence strategy and business decisions.

Skills

Creator ops

Data analysis

Project management

Stakeholder management

Bilingual English/Spanish

Job description

Responsibilities

About TikTok LIVE

TikTok LIVE's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to build an environment that connects communities in real time, enabling meaningful and interactive connections around the globe.

What You'll Do

Creators are at the heart of our ecosystem. As a Creator Operations Manager, you will be responsible for building, activating, and retaining a healthy creator community on TikTok LIVE. You will design and execute scalable operational strategies that empower creators to thrive, while ensuring sustainable growth and high-quality content supply.

Responsibilities:

• Develop and execute scalable creator programs to onboard, educate, and activate TikTok LIVE creators, driving sustainable platform growth.
• Design and implement incentive programs, campaigns, and reward systems to boost creator participation and improve retention rates.
• Craft tailored content and growth strategies targeting diverse creator segments to maximize performance across tiers.
• Collaborate closely with cross-functional teams—including Partnerships, Campaigns, Product, and Strategy to align on creator growth initiatives.
• Partner with vendors and internal teams to create creator toolkits, educational materials, and training resources.
• Monitor and analyze creator funnel metrics (onboarding, activity, retention) to identify friction points and optimize operational workflows.
• Act as the primary source of creator insights, delivering data-driven recommendations to influence strategy and business decisions.

Qualifications

Minimum Qualifications:

• 3 years of experience in creator operations, content operations, influencer management, digital marketing, or related fields in a platform or agency environment.
• Data-driven mindset with solid analytical skills; experience with performance tracking and funnel optimization.
• Strong operational and project management skills with the ability to execute programs at scale.
• Hands-on, proactive, and adaptable to fast-paced environments.
• Excellent communication and stakeholder management skills.
• Proficiency in English and Spanish; this role requires frequent communication LATAM teams, clients, and stakeholders to ensure smooth collaboration across key regions.

Preferred Qualifications:

• Experience in the live streaming industry, creator economy, or community-centric platforms.
• Expertise in designing creator incentive programs and growth frameworks.
• Strong business acumen with the ability to translate insights into actionable growth strategies.
• Deep understanding of digital content trends, monetization models, and creator engagement best practices.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request