Creative Toy Store Sales Associate - Customer Experience

POP MART; Illinois; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

Job summary

POP MART in Illinois is seeking a Sales Associate to enhance customer experience in our stores. You will greet customers, share brand information, and guide product choices while processing transactions at the cash register.

Role includes assisting with shipments and keeping the stockroom organized. At least 1 year in retail helps; multilingual skills are a plus; must be 18+ and able to lift up to 50 lbs. Career growth offered.

Qualifications

• Preferably 1+ year of retail customer-facing experience.
• Confident and comfortable engaging customers to deliver great customer experience.
• Ability to speak or understand multiple languages is a plus.
• Must be at least 18 years of age.

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Subject matter expert on POP MART core business information.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions.
• Support on product shipment deliveries and organize stockroom.

Skills

Customer service

Engagement skills

Multilingual bonus

Tools

Cash register

Job description

POP MART in Illinois is seeking a Sales Associate to enhance customer experience in our stores. You will greet customers, share brand information, and guide product choices while processing transactions at the cash register.

Role includes assisting with shipments and keeping the stockroom organized. At least 1 year in retail helps; multilingual skills are a plus; must be 18+ and able to lift up to 50 lbs. Career growth offered.