Creative Services Producer

Gundersen Health System; United States; On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits

Tuition Investment Program

Job summary

Emplify Health, in Wisconsin, is seeking a Creative Services Producer to plan, produce and deliver high-quality videos and digital content for marketing, social media, and internal communications. You will work with medical providers and patients, ensuring privacy and accuracy.

The role requires 2 years in healthcare or videography, proficiency with Adobe Creative Cloud, and the ability to manage end-to-end production, including AI-assisted workflows.

Qualifications

• Associate's degree or equivalent years of experience and education.
• 2 years of relevant work experience in healthcare, photography, videography, or patient care.
• License/Certification: Valid Driver's License required.
• Strong working knowledge of HIPAA regulations and patient privacy standard.
• Proven ability to work directly with patients in sensitive or high-stress situations.
• Proficiency with Adobe Creative Cloud, including Photoshop and Premiere Pro.
• Excellent interpersonal, communication, and collaboration skills.

Responsibilities

• Collaboration and Planning: Collaborate with service lines, leadership, and other staff to plan, produce, and deliver high-quality videos for instructional, informational, and promotional purposes.
• Video and Digital Content Production: Produce videos and related digital content for marketing campaigns, social media, internal communications, training, and events; manage the production process end-to-end; evaluate AI-assisted workflows; operate cameras, lighting and audio to capture quality footage.
• Video and Digital Content Editing: Edit raw footage using Adobe Premiere Pro to create polished final products; ensure content meets brand guidelines and audio-visual standards.
• Storytelling: Tell compelling stories of staff, patients, and community members to enhance engagement.
• Strategic Guidance: Provide strategic guidance across departments to improve video content and production processes.
• Strategy Development: Develop and implement internal and external strategies to raise awareness and support for initiatives; stay informed about healthcare topics and trends.

Skills

Video production

Video editing

Storytelling

Communication

Education

Associate's degree or equivalent years of experience

Tools

Adobe Creative Cloud

Adobe Premiere Pro

Photoshop

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. Scheduled Weekly Hours: 40

Emplify Health is seeking a skilled Creative Services Producer to join our team! This position partners directly with medical providers and patients to create accurate and respectful visual documentation for medical, instructional, and promotional use while upholding Emplify Health’s commitment to patient‑centered care and privacy. In this role you would collaborate with service lines, leadership, and cross‑functional teams to plan, produce, and deliver high‑quality, engaging videos and related digital content for marketing, social media, internal communications, training, and events. Ideal candidates should be able to manage the entire production process, ensuring technical excellence, and aligning content with organizational goals and brand guidelines.

Major Responsibilities

• Collaboration and Planning: Collaborate with service lines, leadership, and other staff to plan, produce, and deliver high-quality videos for instructional, informational, and promotional purposes. Work closely with cross‑functional teams to ensure videos align with organizational goals and messaging.


• Video and Digital Content Production: Produce videos and related digital content for marketing campaigns, social media, internal communications, training, and events. Manage the entire production process, from concept development to final delivery, ensuring timely and effective execution. Evaluate and implement AI‑assisted workflows to aid videos and related digital content. Operate professional cameras, lighting, and audio equipment to capture high-quality footage. Ensure proper framing, lighting, and sound quality in all video and digital content productions.


• Video and Digital Content Editing: Edit raw footage using assigned editing software, including Adobe Premiere Pro, to create engaging and polished final products. Ensure videos and related digital content meet high standards of visual and audio quality and are consistent with brand guidelines.


• Storytelling: Tell compelling stories of our staff, patients and community members through video and related digital content, capturing their experiences and emotions to enhance audience engagement. Develop creative and narrative‑driven content that resonates with both internal and external audiences.


• Strategic Guidance: Provide strategic guidance and problem‑solving across multiple departments to enhance video and digital content and production processes. Offer insights and recommendations to improve the effectiveness of storytelling and campaigns that use video and related digital content.


• Strategy Development: Develop and implement relevant internal and external strategies that increase employee, patient, and community awareness, understanding, and support for major initiatives, organizational priorities, and goals. Stay informed about healthcare industry topics and trends to ensure videos and digital content are current and impactful.


• General Adheres to regular and predictable attendance. Performs other duties as assigned.

What’s Available

• Full time, 1.0 FTE - 40 hours/ week Monday-Friday 7:30am-4:00pm or 8:30am-5:00pm


• Location: Onsite, primarily based at the La Crosse, WI Main Campus; however, role may from time to time require light travel to Onalaska, WI campus


• Starting pay of $56,000/year and up based on your relevant years of experience.

What You’ll Need

• Associate's degree or equivalent years of experience and education


• 2 years of relevant work experience in healthcare, photography, videography, or patient care.


• License/Certification: Valid Driver's License required


• Strong working knowledge of HIPAA regulations and patient privacy standard


• Proven ability to work directly with patients in sensitive or high‑stress situations.


• Proficiency with Adobe Creative Cloud, including Photoshop and Premiere Pro.


• Excellent interpersonal, communication, and collaboration skills.

Benefits

• A highly adaptable and mission‑driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated


• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well‑being as a valuable team member


• Substantial retirement contribution including a 401k match & annual discretionary base contribution


• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need


• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program (up to $3,000 per year), and our Career Development Center


• Additional Employee Discounts and Perks


• Other benefits include a Wellness program with incentives, employer‑paid life insurance and AD&D, optional short‑term and long‑term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

Practices and Promotes Behavior Consistent with the Mission, Vision and Values

Mission: Together, we inspire your best life by relentlessly caring, learning and innovating. Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities. Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not‑for‑profit, patient‑centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love!

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family‑centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission‑driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee‑first culture, work‑life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self‑care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well‑being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world‑class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician‑led, not‑for‑profit healthcare system includes a 325‑bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.

Select Remote/Hybrid Eligible under More search to see our remote‑eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.