Creative Services Manager

Socket.dev; Tamuning (GU); On-site; USD 80,000 - 110,000; Full time

Job summary

Teleguam Holdings LLC dba GTA is seeking a Creative Services Manager to lead creative strategy and brand guideline execution across the Marketing team. You will translate business objectives into clear briefs, oversee the creative team and external partners, and ensure on-brand outputs across digital and physical touchpoints.

You will manage timelines, budgets, and production workflows, guide video direction, and collaborate with brand, activation, and digital teams to deliver integrated

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Design, or equivalent.
• 5-7 years in brand marketing, experiential marketing, events, retail marketing, or activations.
• 2+ years leading events, activations, or integrated brand campaigns.
• Strong brand identity management across physical and digital touchpoints.
• Experience coordinating with external partners, agencies, vendors, and sponsorships.
• Hands-on experience with in-store marketing, visual merchandising, or retail brand environments.
• Ability to manage multiple projects in a fast-paced environment.
• Strong cross-functional collaboration and stakeholder management.
• Attention to detail with execution quality and operational excellence.
• Excellent communication and leadership presentation skills.

Responsibilities

• Lead creative strategy and brand guidelines for the Marketing team.
• Translate marketing and business objectives into clear creative direction, briefs, and execution plans.
• Develop clear, comprehensive briefs, including copywriting and art direction, to guide campaign and content development.
• Oversee the work of designers, digital content creators, and external agencies to ensure alignment with brand vision.
• Lead the visual direction of long-form video productions, including advertising and brand storytelling.
• Manage the creative calendar to ensure deliverables align with campaign timelines and priorities.
• Oversee creative strategy for the digital content team, aligning with goals and budgets.
• Review, refine, and approve creative work with timely feedback and revisions.

Skills

Creative strategy

Brand guidelines

Leadership

Campaign management

Budget management

Agency relationships

Video direction

Copywriting

Cross-functional teams

Education

Bachelor's degree in Marketing

Job description

About the team:

Our Marketing Team is a talented and creative group of individuals who have a great sense of humor, love to have fun, but can also get serious when work needs to get done. We have a flexible working atmosphere, but we are tough as nails when it comes to meeting deadlines. GTA’s brand and services is our world. We are proud of everything GTA stands for and we are looking for someone who can be a part of that!

Who we are looking for:

We're looking for a strategic, creative-minded leader who understands our brand and has expertise driving compelling visual stories through integrated campaigns. This person will be responsible for developing and executing creative strategies that elevate brand identity and engage audiences across all channels. The ideal candidate balances creative vision with operational excellence—they're equally comfortable translating business objectives into clear creative briefs as they are managing production timelines and agency relationships. If you love bringing brands to life through visual storytelling and want to own the creative process from concept to delivery, keep scrolling!

If this sounds like you, this is what the role looks like:

The Creative Services Manager is responsible for leading creative strategy and brand guideline execution across the Marketing team. This role translates strategic direction into clear creative briefs, oversees the creative team and external partners, and ensures all output maintains consistent, on-brand standards across physical and digital touchpoints. Here are some of the main functions of this role:

• Lead and guide the creative strategy and creative brand guidelines for the Marketing team under the direction of the Director of Marketing.
• Translate marketing and business objectives into clear creative direction, briefs, and execution plans for the creative team.
• Develop clear, comprehensive creative briefs, including copywriting and art direction, to guide campaign and content development.
• Oversee the work of graphic designers, digital content creators, and external marketing and creative agencies to ensure alignment with brand vision and campaign goals.
• Lead the visual direction of long-form video productions, including advertising, brand storytelling, and campaign content.
• Manage the overall creative calendar to ensure deliverables align with campaign timelines and business priorities.
• Oversee creative strategy for the digital content team, ensuring alignment between content production, campaign goals, business needs, brand direction and overall marketing strategy.
• Ensure social media advertising spend is actively managed and optimized to stay within approved budgets while meeting performance objectives.
• Ensure all creative outputs maintain a consistent brand identity, tone of voice, and visual standard across all channels.
• Develop and oversee the creative execution of integrated campaigns across social media, digital ads, email marketing, and other marketing channels.
• Review, refine, and approve creative work, ensuring feedback and revisions are effectively implemented.
• Manage creative workflows, production timelines, revisions, and project delivery to ensure the creative team operates efficiently and consistently meets deadlines.
• Oversee and manage the budget for the creative team, including production costs, agency fees, and creative resources.
• Adjust creative direction and output based on business needs, industry trends, and performance KPIs.
• Collaborate closely with brand, activation, and digital teams to ensure cohesive campaign execution.
• Provide ongoing mentorship, direction, and support to the creative team to elevate quality and consistency.
• Stay current with design, content, video production, and social media trends to inform creative innovation and improvements.
• Perform other duties and special projects as assigned.

Candidates must show:

• Ability topromote the Company culture and mission to all employees, vendors, clients and business partners.
• Product/Service knowledge: Remains up to date on the latest services and products we provide and has a clear understanding of how each work. Working knowledge of telecom network offerings such as Ethernet, TDM, DSL and Wireless access providers also required.
• Customer centric: Puts the customer first and creates a positive experience for the customer by building relationships and maximizing service/product offerings. Stays current with knowledge of products clients require and can foresee their future technology needs
• Accountability: Punctual and dependable to meet the needs of our customers. Has the ability to manage multiple projects and prioritize in a fast-paced changing environment.
• Critical Thinking and Problem Solving: Has the ability to assess an issue, provide creative solutions, and analyze if the solution was viable.
• Organizational support: Ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability.
• Technical skills: Constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research.
• Growth and Learning: Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving.

Here’s what you need to have:

• Bachelor’s degree in Marketing, Business, Communications, Design, or a related field (or equivalent practical experience).
• 5-7 years of experience in brand marketing, experiential marketing, events, retail marketing, or activations.
• 2+ years of experience leading the execution of events, activations, or integrated brand campaigns.
• Strong understanding of brand identity management and maintaining consistency across physical and digital touchpoints.
• Experience coordinating with external partners, agencies, vendors, and sponsorship relationships.
• Hands-on experience with in-store marketing, visual merchandising, or retail brand environments strongly preferred.
• Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Strong cross-functional collaboration skills, including working with creative, marketing, and sales teams.
• Strong attention to detail with a focus on execution quality and operational excellence.
• Excellent communication and stakeholder management skills, including experience presenting to senior leadership.
• Willingness to be hands-on in execution while contributing to strategic planning.
• Experience with budget management for events, activations, or marketing programs is a plus.

GTA Val-You’s:

Our Customers Matter. Build Trust Through Respect. Be Accountable. Learning is Growth. Lead with Care. Win Together.Be a Game Changer.

Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer

Teleguam Holdings LLC, dba GTA is an Equal Opportunityemployer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from,we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices.

Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA).

Accommodations for Applicants with Disabilities

Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [e-mail] or call us at [phone].

**This job announcement closes on Friday, August 28, 2026. **