Creative Pro: Learning & Experience Catalyst

Apple Inc.; Greenwich, Northern (CT, KY); Hybrid; USD 43,000 - 59,000; Full time

Job summary

Apple Inc. in Greenwich, CT is seeking a Creative Pro to advocate Apple’s ecosystem and inspire customers. You will facilitate learning for the store team and customers, helping everyone discover, own, and love Apple products.

Promote Today at Apple sessions, mentor team members, and connect local community interests to relevant programming. Expect a dynamic retail environment with inclusive culture and opportunities to grow.

Qualifications

• Experience in retail or sales, or related work experience.
• Experience training or mentoring peers on products and sales capabilities.

Responsibilities

• Promote and deliver engaging Today at Apple sessions to customers and team.
• Identify what excites customers and connect them to relevant programming in-store.
• Mentor and train Today at Apple team members to develop knowledge and skills.
• Drive ownership by recommending solutions that meet customer needs.
• Seek, analyze, interpret, and act on feedback to improve the Apple Store experience.
• Maintain knowledge of new products and trends to facilitate relevant sessions.

Skills

Retail experience

Peer mentoring

Job description

Apple Inc. in Greenwich, CT is seeking a Creative Pro to advocate Apple’s ecosystem and inspire customers. You will facilitate learning for the store team and customers, helping everyone discover, own, and love Apple products.

Promote Today at Apple sessions, mentor team members, and connect local community interests to relevant programming. Expect a dynamic retail environment with inclusive culture and opportunities to grow.