US-Creative

Apple Inc.; Northern (KY); Hybrid; USD 36,000 - 47,000; Full time

Benefits offered by this job

Comprehensive medical and dental cover

Retirement benefits

Discounted products

Educational expense reimbursement

Job summary

Apple Inc. is seeking a Creative in our Apple Retail team to deliver engaging Today at Apple sessions, helping customers discover and connect with Apple products. You will inspire participation, set up devices, and guide shoppers through the Apple ecosystem in a fast-paced retail environment.

The role emphasizes inclusive customer experiences, adaptability to different learning styles, and collaboration with team members to meet business needs while upholding Apple’s values.

Qualifications

• Experience in retail or sales environments.
• Experience with teaching or public presentations is preferred.
• Ability to adapt facilitation style to diverse learning styles and settings.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage customer participation.
• Generate excitement and drive engagement for Apple products and services.
• Create interactive customer experiences to showcase the Apple ecosystem.
• Assist customers in setting up devices and recommending solutions.
• Support customer-facing activities on or off the sales floor.
• Promote inclusion and Apple’s values in daily work.

Skills

Retail experience

Public presentations

Teamwork

Job description

Montgomery Mall Bethesda, Maryland, United States Apple Retail

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products.

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.Create interactive customer experiences that help others get the most from the Appleecosystem.Drive ownership by recommending solutions that meet customer needs.Support customers in setting up their devices.Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $25.91 and $34.51/hr, and most new hires start at $25.91. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.

Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.