Creative Operations Officer

Storm Ideas; United States; Remote; USD 25,000 - 31,000; Full time

Benefits offered by this job

Benefits (country dependent)

Job summary

Storm Ideas is a fully remote contractor role focused on turning chaotic creative and operational workflows into clear, reliable processes. You will map, document, and automate workflows using tools like Airtable and lightweight PM platforms, aligning with PT time.

You will join a global team delivering for major US entertainment brands. Qualified candidates demonstrate strong written communication, practical AI use, and ownership of projects from discovery to handoff, collaborating across

Qualifications

• Experience owning workflows, processes, or operations projects and making them clearer and more reliable.
• Strong structured thinking: break problems into users, inputs, outputs, statuses, handoffs, risks and decisions.
• Practical AI use in real work to improve workflow efficiency and measure success with KPIs.
• Reliable ownership of defined projects, including asking clarifying questions and escalating blockers early.
• Excellent written communication and documentation skills.
• Comfort with spreadsheets, structured data, project tools, and documentation tools.
• Airtable experience is highly useful and fits this role turning rough workflows into clean processes.

Responsibilities

• Organize and manage your work across briefs, tasks, priorities, and follow-ups with minimal guidance.
• Deliver work cleanly, independently, and on time with clear status updates.
• Map messy processes to identify bottlenecks and turn ambiguous briefs into next steps.
• Use AI to speed up workflow mapping, documentation, QA, data cleanup, and automation support.
• Clean up creative approval workflows and clarify ownership and deadlines.
• Structure work into fields, statuses, ownership, handoffs, and definitions of done.

Skills

Workflow ownership

Structured thinking

Practical AI use

Project ownership

Written communication

Spreadsheets & data

Low-code / Airtable

Education

Bachelor's degree or equiv.

Tools

Airtable

Asana

Monday.com

Jira

Zapier

ChatGPT / Codex

Slack / Teams

Job description

Up to USD 28,000 salary on a full time, contractor contract
Fully remote role with working hours aligned to PT Time.
Working with globally recognisable brands in US Entertainment
Working with the latest hardware, tech stack and tools
Access to benefits (country dependent )

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we’re building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.

Embracing Future-Facing Technology

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

RESPONSIBILITIES

Storm Ideas partners with some of the world’s mostrecognisablemedia and entertainment brands. Behind that work are planning processes, approvals, asset handoffs, reporting needs, stakeholder reviews, and internal systems that need to run cleanly.

As a Creative Operations Officer, you will help teams turn messy creative and operational processes into clear workflows, systems, documentation, and handoffs. This is not a generic coordinator role. The focus is reliable delivery: understanding how work really moves, structuring it clearly, building practicalAirtableand lightweight workflow solutions, and helping people use them.

You do not need to come from a social media background. You do need to be comfortable learning new domains quickly, asking good questions, and using tools and AI to make your work clearer, faster, and easier to hand over.

What can you expect?

• Organize and manage your own work across briefs, tasks, priorities, and follow-ups, without needing every next step spelled out.
• Deliver work cleanly, independently, and on time, with clear status updates.
• Map messy processes,identifybottlenecks, and turn ambiguous briefs into clear next steps.
• UseAI responsiblyto speed up workflow mapping, documentation, QA, data cleanup, and automation support, while checking outputs carefully.
• Clean up creative approval workflows so teams know what is planned, what is waiting for review, what is approved, and who owns the next action.
• Structureworkinto sensible fields, statuses, ownership, handoffs, review points, and definitions of done.
• BuildAirtablebases, views, and interfaces forclientteams, with supporting documentation that makes the workflow easy to use.
• Improve lightweight systems in tools such asAirtable, spreadsheets, project management platforms, documentation tools, Slack or Teams workflows, and automation platforms.
• Create clear documentation, SOPs, interface notes, handover materials, and client-ready explanations.
• QA your own work before handoff, checking data, logic, copy, statuses, permissions, assumptions, and user experience.
• Present process improvements in clear, non-technical language to internal teams and client stakeholders.
• Collaborate with creative, social, client service, analytics, and technical colleagues to ship practical improvements.
• Support workflows after launch by gathering feedback, fixing friction points, and improving adoption.

QUALIFICATIONS

What’s important to us:

• Experience taking ownership of workflows, processes, systems, or operational projects and making them clearer or more reliable.
• Strong structured thinking: you can break a messy problem into users, inputs, outputs, statuses, handoffs, risks, and decisions.
• Practical AIusein real work, improving workflowefficiencyand measuring success with KPIs.
• Reliable ownership of defined projects, including asking clarifying questions, communicating progress, and escalating early when something is blocked.
• Excellent written communication and documentation skills.
• Confidence with spreadsheets, structured data, project tools, and documentation tools.
• Strong no/low-code and systems aptitude.Airtableexperience ishighly useful, and this role will suit someone who enjoys turning a rough workflow into a clean workingprocess.
• High attention to detail and a habit of checking work before it reaches other people.
• Comfortable explaining systems, process changes, andtrade-offsto non-technical stakeholders.
• Adaptability and curiosity about new tools, especially where they make delivery cleaner or faster.

What’snice to have:

• Experience with creative, content, social, campaign, approval, or asset workflows.
• Experience buildingAirtablebases, interfaces, automations, or similar lightweight project management workflows.
• Familiarity with tools such as Asana, Monday.com, Jira, Zapier, ChatGPT/Codex, Claude/Cowork, Slack, Teams, etc.
• Basic familiarity with JavaScript, HTML, APIs, or scripting concepts.
• Experience with change management- helping teams adopt a new process or tool without creating unnecessary complexity.

**What It’s Like to Work Here

Cutting-Edge Tools & Tech**

Ideas Welcome, Always

We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive

We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach

Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.

RECRUITMENT PROCESS

First, we will review your CV and cover letter for the requested examples.

If successful, you will receive a task using a providedAirtablebase. We will ask you to show how you structure the workflow, build useful views or interfaces, document your decisions, and explain your approach.

If successful, you will be invited to a 60-minute interview. During the meeting, you walk through your completed task as if presenting to a client, followed by a Q&A with Creative Operations management.

Andthat’sit!

Privacy Notice

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