Creative Operations Manager — Hybrid (Tue & Wed In-Office)

Publicmedia; Boston (MA); Hybrid; USD 81,000 - 107,000; Full time

Job summary

GBH, based in Brighton, MA, seeks a Creative Operations Manager to lead a two-person team responsible for deadlines, asset delivery, and archiving across multi-media projects for Marketing and Communications. You will oversee vendor relationships, licensing, and rights management while ensuring on-time, on-spec completion.

Responsibilities include improving asset-tracking systems, maintaining metadata and version control, and protecting GBH brand standards.

Qualifications

• 3–5+ years in creative operations, video production, asset management, or marketing campaign execution.
• Bachelor's degree from an accredited institution, or equivalent experience.

Responsibilities

• Oversee staff of two: Project Manager for Print, Advertising and On-air Coordinator, TV traffic; ensure timely delivery of assets.
• Track and store files, imagery, footage and working files; ensure correct versions are saved and distributed.
• Maintain systems for tracking and storing assets with proper metadata, naming conventions, and version control.
• Oversee the Creative photo library to ensure accessibility, searchability, and approved usage.
• Coordinate with Legal and Archives to manage licensing, clearances, and rights tracking.
• Book and oversee subcontractors (photographers, voice talent, makeup, etc.) and manage contracts through Legal's process.
• Identify bottlenecks or process gaps; escalate to ensure timely, on-spec delivery.
• Protect GBH brand by adhering to guidelines and technical specs; ensure final deliverables meet standards.
• Prioritize and allocate resources based on timeline, scope, budgets, and project requirements.
• Communicate progress and deliverables with stakeholders regularly.

Skills

Organizational skills

Time management

Interpersonal skills

Staff management

Written and verbal communication

Education

Bachelor's degree from accredited institution, or equivalent experience

Tools

Adobe Creative Suite

Jira

PIM

DAM systems

Slack

G-Suite

Microsoft Office

Core project management tools

Job description

GBH, based in Brighton, MA, seeks a Creative Operations Manager to lead a two-person team responsible for deadlines, asset delivery, and archiving across multi-media projects for Marketing and Communications. You will oversee vendor relationships, licensing, and rights management while ensuring on-time, on-spec completion.

Responsibilities include improving asset-tracking systems, maintaining metadata and version control, and protecting GBH brand standards.