Creative Operations Manager – Campaign Delivery & Leadership

ITA Group; West Des Moines (IA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthy retirement contributions

Health, dental and vision insurance

Paid parental leave

Flexible work arrangements

Volunteer Time Off

Job summary

ITA Group, an employee-owned engagement and loyalty company in West Des Moines, seeks a Manager of Creative Delivery to lead a team delivering high-quality campaigns and communications for clients. The role emphasizes workflow optimization, staff development, and cross-functional collaboration.

The Manager oversees creative processes from concept to production, ensuring timely delivery and budget adherence while driving strategic initiatives across Engagement Communications.

Qualifications

• Bachelor’s degree in Communications, Marketing, or Journalism, or related field.
• Minimum eight (8) years professional services experience in a Marketing or Creative agency or similar environment.
• Minimum two (2) years project or team lead experience preferred.
• Ability to thrive by creating order out of chaos in fast paced environment.
• Demonstrated success at managing a high-volume of responsibility with poise and optimism.
• Advanced computer skills including software in Project Management and Microsoft Office programs.

Responsibilities

• Oversee Creative Campaign Managers and Project Managers to deliver campaigns and projects.
• Ensure smooth, profitable department operations and workflow.
• Provide guidance and development support to staff for career growth.
• Collaborate with Business, Creative and Technology teams to align on objectives.

Skills

Project management

Team leadership

Creative industry experience

Stakeholder communication

Time management

Budgeting

Microsoft Office proficiency

Education

Bachelor's degree in Communications, Marketing, or Journalism, or related field

Tools

Microsoft Office Suite

Project Management software

Job description

ITA Group, an employee-owned engagement and loyalty company in West Des Moines, seeks a Manager of Creative Delivery to lead a team delivering high-quality campaigns and communications for clients. The role emphasizes workflow optimization, staff development, and cross-functional collaboration.

The Manager oversees creative processes from concept to production, ensuring timely delivery and budget adherence while driving strategic initiatives across Engagement Communications.