Creative Operations Manager

Denken Solutions, Inc.; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

A marketing and creative agency is searching for a creative operations manager to enhance team efficiency and optimize workflows. This role requires 3–5 years of experience in project management and strong proficiency in tools like Adobe Workfront. The ideal candidate is detail-oriented, thrives in fast-paced settings, and actively coordinates vendor relationships. Join this dynamic environment to drive creative projects and support operational success.

Qualifications

• 3–5 years of experience in creative operations, project management, or resource management within a creative agency or marketing environment.
• Proficiency in project management tools like Adobe Workfront and Asana.
• Strong organizational and communication skills, ability to manage multiple priorities.

Responsibilities

• Accelerate IMS usage for off shoring work.
• Administer Gen AI technology and oversee onboarding of new vendors.
• Project manage a team’s workflow to ensure seamless delivery of assets.

Skills

Project management

Organizational skills

Communication skills

Creative workflows understanding

Tools

Adobe Workfront

Asana

Job description

Responsibilities

• Accelerate IMS usage for off shoring work.
• Accelerate usage of ancillary and contingent support, including managed services, freelancers, vendors and contractors, and all the associated paperwork and processes.
• Focus on bench optimization and workload balancing reports.

Administrative & Operational Support

• Administration of Gen AI technology and updating associated rights and regulations.
• Oversee onboarding of new vendors, ensuring compliance with company policies.

Resource & Talent Coordination

• Manage scheduling and coordination of freelancers and contractors.
• Maintain accurate records of vendor and contractor agreements.
• Project manage a team’s workflow to ensure seamless delivery of assets.

Workflow & Reporting

• Generate and analyze reports using Adobe Workfront to track team workload, project timelines, and resource allocation.
• Identify workload intensity trends and recommend solutions for balancing capacity.

Process Optimization

• Partner closely with the Executive Creative Director to streamline creative operations and improve efficiency.
• Ensure adherence to project management best practices and agency standards.

Qualifications

• 3–5 years of experience in creative operations, project management, or resource management within a creative agency or marketing environment.
• Proficiency in project management tools (Adobe Workfront, Asana, or similar).
• Preference given to Adobe Workfront expertise.
• Strong organizational and communication skills, ability to manage multiple priorities.
• Understanding of creative workflows and agency processes.
• Experience with Workfront is strongly preferred.

Ideal Candidate

• Highly detail-oriented and proactive.
• Comfortable acting as a liaison between creative leadership and cross-functional teams.
• Thrives in a fast-paced, dynamic environment.