Creative Operations Manager

Jefferies; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Jefferies is seeking a Creative Services Project Manager to drive processes, coordination, and execution for the Marketing & Communications team. You will manage projects from concept to completion, translating business needs into clear plans and aligning stakeholders to deliver high-quality creative work at scale.

The role requires strong organizational skills, creative judgment, and the ability to balance multiple priorities in a fast-paced environment.

Qualifications

• 2-5 years in marketing, communications, design, or related field.
• Excellent project management and organizational skills with attention to detail.
• Strong visual sense and ability to uphold brand standards.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook; familiarity with marketing platforms.

Responsibilities

• Translate business objectives into actionable project plans for the Creative team.
• Manage creative requests and priorities through Adobe Workfront across ads, social graphics, emails, sponsorships, and assets.
• Monitor capacity and resource allocation for a team of ~10 designers.
• Improve processes and workflows, integrating AI where appropriate.
• Coordinate between business, Marketing, and agencies from concept to completion.
• Assist with budgeting, invoicing, procurement, and contract administration for creative initiatives.
• Perform quality assurance to ensure brand standards are met.

Skills

Project management

Organizational skills

Communication

Cross-functional collaboration

Attention to detail

Tools

Adobe Workfront

Canva

Adobe Creative Suite

Figma

Job description

As a Creative Services Project Manager, you will help drive the processes, coordination, and execution that enable the Marketing & Communications team to deliver high-quality creative work at scale. Working across brand, design, digital, content, sponsorships, and events, you will manage projects from concept through completion, translating business needs into clear project plans, aligning priorities across stakeholders, and ensuring deliverables are executed on time and in accordance with Jefferies' brand standards. You will also serve as a strategic partner to the Head of Creative to streamline operations and ensure focus remains on the highest-impact initiatives.

The ideal candidate is an excellent project manager who combines operational rigor with strong creative judgment, is highly organized, detail-oriented, and comfortable balancing multiple priorities in a fast-paced environment. This person should be adept at building relationships, coordinating cross-functional teams, and identifying opportunities to improve workflows and efficiency while maintaining a high standard of quality and client service.

Responsibilities

• Support the Head of Creative with translating business objectives into actional project plans
• Manage creative requests and competing priorities through Adobe Workfront, including but not limited to, presentations, advertisements, social graphics, conference materials, email campaigns, and sponsorships assets
• Monitor team capacity and resource allocation across a team of ~10 designers
• Improve processes to increase efficiency and turnaround times, including the integration of AI
• Serve as a liaison between the business, Marketing team and agencies to bring projects from concept to completion
• Support project budgeting, invoicing, procurement, and contract administration related to creative initiatives
• Conduct quality assurance reviews before assets are finalized to ensure adherence to brand standards

Qualifications

• 2-5 years of experience in marketing, communications, design, or a related field; financial services experience is a plus
• Excellent project management and organizational skills, with strong attention to detail and the ability to manage multiple priorities from concept through execution
• Strong visual eye and understanding of design, branding and creative best practices, with the ability to provide thoughtful feedback and uphold brand standards
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; familiarity with marketing platforms and workflow management tools is a plus
• Strong writing, editing, proofreading, and verbal communication skills, with an ability to simplify complex ideas without losing nuance
• Strong interpersonal skills and sound judgment, with the ability to build relationships and work effectively across teams, functions, and levels of seniority
• Creative, practical thinker who can contribute ideas while staying focused on execution, accuracy, and business relevance
• Experience or interest in creative and design tools such as Canva, Adobe Creative Suite and Figma
• Experience with, or a demonstrated interest in, leveraging AI to improve creative workflows, increase efficiency, and support concept development across the firm.

Primary Location: New York, NY Full Time Salary Range of $100,000-$150,000.