Creative Operations Lead - Retail & E-commerce Launches

The Farmer's Dog; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Dog-friendly office

Equity packages

Healthcare, Dental, Vision

Mental health benefits

12 week paid parental leave

401k with company match

Flexible PTO

Discounted fresh food for your pup

Pet interrupting video calls

Job summary

The Farmer's Dog in New York, NY is seeking a Creative Operations Manager to lead the Brand's projects across retail, e-commerce, and launches. You will translate requirements into actionable briefs and keep cross-functional teams aligned to timelines and quality standards.

This in-office role emphasizes collaboration in shared spaces, with a focus on agile processes, asset organization, and empowering teams to deliver campaigns that drive growth and brand equity.

Responsibilities

• Serve as the dedicated project manager for retail and e-commerce launches.
• Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps.
• Own cross-functional alignment between the Retail and E-commerce, Marketing and Brand teams; proactively surface dependencies, flag risks and drive decisions to keep launches on track.
• Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives; capture key decisions, organize follow-ups and distribute clear recaps.
• Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that objectives and milestones are clearly communicated.

Job description

The Farmer's Dog in New York, NY is seeking a Creative Operations Manager to lead the Brand's projects across retail, e-commerce, and launches. You will translate requirements into actionable briefs and keep cross-functional teams aligned to timelines and quality standards.

This in-office role emphasizes collaboration in shared spaces, with a focus on agile processes, asset organization, and empowering teams to deliver campaigns that drive growth and brand equity.