Creative Operations Lead: Campaign Production & Delivery

Precision Strategies; Washington; Hybrid; USD 105,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus opportunity

Hybrid remote/in office plan

Retirement plan with 3% safe-harbor

Healthcare coverage: medical/dental/VP

Paid vacation and sick leave

Paid parental leave

Professional development stipend

Job summary

Precision Strategies seeks a Creative Operations Manager to own and optimize the workflow that powers our creative teams. You will establish intake, scheduling, resourcing, and budgeting processes, collaborating with paid media, research, and account teams to move work from concept to delivery.

The role combines operations discipline with creative pressure, requiring strong organization, stakeholder management, and the ability to balance multiple priorities across clients.

Qualifications

• 5+ years of experience in creative operations, creative project management, or production at an agency or in-house team.
• Direct experience in a similar creative operations role with people or process management.
• Proven ability to forecast capacity and push back constructively with senior stakeholders.
• Experience building and running intake, trafficking, and resourcing processes across multiple clients.
• Experience managing freelancers and vendors, including rates, contracts, and onboarding.
• Knowledge of production budgets and scoping; able to contribute to SOWs.

Responsibilities

• Build and run an intake process for all incoming creative assignments and set priorities.
• Maintain visibility into team workload and capacity; allocate work and identify freelancers early.
• Own schedules, reviews, approvals, and delivery for creative projects of all sizes.
• Manage creative requests and stakeholders so ideation, production, and approvals move smoothly.
• Act as the connective tissue between client leads and internal practice leads during launches.
• Consolidate and manage feedback, protecting senior leaders’ time and client experience.
• Catch scope creep early; escalate changes with account teams to protect budgets and timelines.
• Build and maintain a bench of vetted freelancers and vendors.
• Deliver regular reporting on utilization, capacity, pipeline, and delivery risk.
• Partner with Paid Media and Finance to track budgets; provide specs and inputs for SOWs/MSAs.

Education

Bachelor’s degree, preferably in a creative field

Job description

Precision Strategies seeks a Creative Operations Manager to own and optimize the workflow that powers our creative teams. You will establish intake, scheduling, resourcing, and budgeting processes, collaborating with paid media, research, and account teams to move work from concept to delivery.

The role combines operations discipline with creative pressure, requiring strong organization, stakeholder management, and the ability to balance multiple priorities across clients.