Creative Director, Retail Experience & Brand Studio

Amazon; Seattle, Northern (WA, KY); Hybrid; USD 141,000 - 191,000; Full time

Job summary

Amazon in Seattle is seeking a Creative Director for Retail Experience to lead UX-driven retail content across Echo, Fire TV, Fire Tablets and Kindle. You will shape content strategy and ensure every touchpoint is intuitive and customer-centric.

You will lead cross-functional teams across product marketing, product management, and design to determine messaging priorities and apply UX best practices to optimize interactions and conversion.

Qualifications

• 8+ years of design experience.
• Have an available online portfolio.
• Experience art directing motion designers, illustrators, writers and content creators.
• Experience partnering with technical partners for design implementation.

Responsibilities

• Design and optimize on-device demo experiences and digital touchbar interactions that are intuitive and conversion-focused.
• Be a strategic thought-leader collaborating with product marketing, product management, and design to determine messaging priorities, incorporating UX best practices for information hierarchy and interaction patterns.
• Clarify project commitments and maintain accountability by leading stakeholder meetings, ensuring UX requirements are prioritized.
• Oversee production of engaging print materials, digital content, and video assets applying UX content strategy principles.
• Develop comprehensive playbooks incorporating UX design standards, accessibility guidelines, and conversion optimization tactics.
• Stay updated on retail UX design trends, interactive fixture technologies, and customer experience innovation.
• Implement scalable processes maintaining high UX quality standards across channels.
• Champion the offline playbook, incorporating UX research insights into continuous improvement.
• Design navigation flows for digital touchbars that reduce cognitive load and create clear paths to purchase.
• Proven track record of taking Ownership and Delivering Results.

Skills

8+ years design experience

Online portfolio

Art directing motion designers

Partner with technical partners

Job description

Amazon in Seattle is seeking a Creative Director for Retail Experience to lead UX-driven retail content across Echo, Fire TV, Fire Tablets and Kindle. You will shape content strategy and ensure every touchpoint is intuitive and customer-centric.

You will lead cross-functional teams across product marketing, product management, and design to determine messaging priorities and apply UX best practices to optimize interactions and conversion.