Creative Director, Design

Jobtailor; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Rewards Network seeks a seasoned creative leader to evolve brand identity and govern design systems across marketing, product, sales, and service. You will guide multi-channel campaigns, translate complex features into clear narratives, and mentor a team of designers and copywriters.

You will partner with cross-functional teams to deliver agile, results-driven creative solutions, managing resources, tooling, and external agencies to drive GTM initiatives.

Qualifications

• Bachelor's degree in art, design, marketing, business, or a related field.
• 6+ years of experience in creative, marketing, or design.
• At least 2 years of leadership experience.
• Ability to build and govern brand identity systems.
• Multi-channel experience across email, paid social, display, landing pages, app UI, print, and events.
• Experience with creative tools, systems, and technologies.
• Experience presenting program-level status to executives and senior leaders.

Responsibilities

• Evolve and protect the overarching visual identity, tone of voice, and design standards across corporate assets and deliverables.
• Partner with events and field teams to translate brand pillars into physical touchpoints.
• Support multi-channel marketing campaigns and offer strategies from concept through execution across Rewards Network and partner brands.
• Create compelling visuals for restaurant offer types, customer segments, and partners.
• Translate product and technical features, AI innovations, and complex ecosystem value propositions into clear creative narratives.
• Scale, evolve, and maintain design systems and brand guidelines across marketing, product, sales, and service.
• Direct digital experiences including web animations, videos, sales enablement materials, product demonstrations, tutorials, testimonials, and leadership thought pieces.
• Build and optimize agile creative workflows and determine tooling and technology needs.
• Allocate internal resources and external agency partners.
• Collaborate with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field, and Service teams on go-to-market strategies.
• Oversee high-volume photography, videography, and promotional campaign production.
• Lead and mentor an internal team of designers and copywriters.
• Uphold Rewards Network company values.

Skills

Brand strategy

Team leadership

Cross-functional collaboration

Presentation skills

Creative direction

Project management

Strategic thinking

Communication

Education

Bachelor's degree in Art, Design, Marketing, Business, or Related Field

Tools

Figma

Adobe Creative Cloud

PowerPoint

AI tools

Project management software

Job description

• Evolve and protect the overarching visual identity, tone of voice, and design standards across corporate assets and deliverables
• Partner with events and field teams to translate brand pillars into physical touchpoints
• Support multi-channel marketing campaigns and offer strategies from concept through execution across Rewards Network and partner brands
• Create compelling visuals for restaurant offer types, customer segments, and partners
• Translate product and technical features, AI innovations, and complex ecosystem value propositions into clear creative narratives
• Scale, evolve, and maintain design systems and brand guidelines across marketing, product, sales, and service
• Direct digital experiences including web animations, videos, sales enablement materials, product demonstrations, tutorials, testimonials, and leadership thought pieces
• Build and optimize agile creative workflows and determine tooling and technology needs
• Allocate internal resources and external agency partners
• Collaborate with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field, and Service teams on go-to-market strategies
• Oversee high-volume photography, videography, and promotional campaign production
• Lead and mentor an internal team of designers and copywriters
• Uphold Rewards Network company values

Requirements

• Ability to build and govern brand identity systems
• Ability to balance Rewards Network innovation with partner brand standards and approvals
• Multi-channel experience across email, paid social, display, landing pages, app UI, print, and events
• Performance-driven creative experience generating leads, sales, and marketplace spend
• Team leadership and development across 2 to 6 designers
• Expertise in Figma, Adobe Creative Cloud, project management software, PowerPoint, and AI tools
• Creative operations experience, including intake, briefing, routing, review cycles, version control, and asset classification
• Ability to present and defend work and thought processes to leadership, partner teams, and executives
• Vendor and freelance management, including sourcing, scoping, briefing, budgeting, and quality control
• Bachelor's degree in art, design, marketing, business, or a related field
• 6+ years of experience in creative, marketing, or design
• At least 2 years of leadership experience
• Experience leading multiple concurrent related programs from inception to launch
• Experience with creative tools, systems, and technologies
• Experience presenting program-level status to executives and senior leaders

Core Competencies

Demonstrates expertise in building and governing brand identity systems while leading creative teams to deliver multi-channel marketing strategies. Proficient in utilizing design tools and managing creative operations to optimize workflows and enhance brand narratives.

Highest-signal resume keywords

• Brand Identity Systems
• Multi-Channel Marketing Experience
• Team Leadership
• Figma Expertise
• Creative Operations Management

Hard Skills

• Creative Design
• Visual Identity Development
• Performance-Driven Creative Experience
• Project Management
• Creative Tools Proficiency

Soft Skills

• Team Leadership
• Collaboration
• Presentation Skills

Certifications & Qualifications

• Bachelor's Degree in Art, Design, Marketing, Business, or Related Field

Industry Keywords

• Marketing Campaigns
• Digital Experiences
• Vendor Management
• Agile Creative Workflows
• Photography and Videography Production

Tools & Technologies

• Adobe Creative Cloud
• Figma
• Project Management Software
• AI Tools