Creative Director, Brand Innovation Lab, US

Amazon; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Amazon's Brand Innovation Lab seeks a Creative Director to lead teams in developing one-of-a-kind campaigns for global brands from brief to launch. You will collaborate with art directors, copywriters, designers, strategists, and producers to push the creative envelope and deliver campaigns that resonate with Amazon customers.

You will shape creative strategy with research and data, explore AI-powered tools, manage client relationships, and ensure high‑quality, multi‑channel executions on tight

Qualifications

• Extensive experience leading creative teams on global brand campaigns.
• Strong ability to translate brand goals into compelling campaigns.

Responsibilities

• Lead creative direction for campaigns from brief to launch.
• Own and grow client relationships through exceptional creative work.
• Define creative strategy for multiple advertisers.
• Integrate AI-powered tools into campaign development.
• Ensure high-quality multi-channel executions within timelines and budgets.

Skills

Creative leadership

Brand strategy

Campaign management

Client relationships

AI tools

Tools

Adobe Creative Suite

AI-powered tools

Job description

Description

As a Creative Director on Amazon's Brand Innovation Lab team, you will be leading teams in creating one-of-a-kind campaigns for a wide range of global brands from creative brief to launch.

You’ll work with a team of art directors, copywriters, designers, strategists, solutions managers, creative technologists and content producers to create innovative work by coming up with ideas that connect brands to the Amazon canvas (45+ Amazon brands including Alexa, Twitch, IMDb, Prime Video). You’ll lead projects and own client relationships, focusing on creating work that benefits the end customer and pushes the creative envelope.

You’ll investigate Amazon/3P data to form insights that inspire high-level strategies and campaign frameworks that solve business needs across a variety of verticals including Hardlines, Beauty, Toys, and Insurance. You will leverage AI tools and emerging technologies to push creative boundaries, drive efficiency, and unlock new storytelling formats for advertisers.

You will think across Amazon platforms and beyond, manage complex projects, and create tailored content across channels driving the marketing objectives of clients. You will effectively communicate with key stakeholders and external media and creative agencies. You will work with senior leadership to create processes and establish best practices that drive creative and operational excellence. And finally, you will work towards preserving the team culture of collaboration, teamwork, innovation, inspiration, and foster positive internal and agency relationships.

Key job responsibilities

• Raise the bar on creative excellence across campaign work
• Own and grow client relationships by establishing trust through creative excellence, proactive communication, and a deep understanding of advertiser goals and category dynamics
• Define the creative strategy for multiple advertisers
• Use strategic research and/or data to develop campaign insights and ideas
• Concept, pitch, design, and execute first-of-its-kind ad campaigns and experiences for global brands, from developing the creative brief to launch
• Defend and champion great ideas through intelligent and persuasive creative rationales
• Champion the end customer in every creative decision, ensuring campaigns deliver genuine value and utility to Amazon customers while meeting advertiser objectives
• Explore and integrate AI-powered creative tools (generative imagery, dynamic content, personalization engines) into campaign development
• Bring deep expertise in the end-to-end creative production process, ensuring multi-channel executions are executed at the highest quality while meeting timelines, budgets, and technical specifications
• Independently creative direct campaigns and collaborate with internal teams, clients, and external agency partners
• Direct creative disciplines outside your area of functional expertise and provide feedback in all stages of the creative development process
• Mentor and inspire art directors, copywriters, designers, program managers, developers, and content producers to create customer-focused solutions that deliver on client objectives
• Provide in-depth understanding of art-direction and copywriting for all formats—digital, print, out-of-home, video, and more
• Make creative trade-off decisions between teams, clients, and end-customer needs
• Measure and evaluate current processes within the department and improve them through documentation

A day in the life

• Review and improve campaign ideas, scripts, and presentation decks
• Present campaign pitches to brand clients and their media/creative agencies
• Partner with the Alexa team to create a campaign for a brand
• Create an AI-powered interactive shopping experience for a brand's new product launch or customer experience
• Explore generative AI tools to develop personalized creative assets at scale for our advertisers
• Work through creative messaging feedback with Legal and PR
• Write documentation to improve creative processes
• Review video edits for a brand's sponsorship of a PV or Twitch series as part of their full-funnel campaign

About the team

Brand Innovation Lab (BIL) is an award-winning team that conceptualizes and executes bespoke advertising experiences for global brands—including SharkNinja, L’Oreal, LEGO, and State Farm—who invest in media with Amazon Ads, scaling successful campaign elements as new products or features in existing products. Our global team of storytellers and innovators includes creatives, strategists, design technologists, engineers, producers and more, collaborating to create customer-obsessed solutions across the Amazon canvas (Alexa, Twitch, Prime Video, Fire TV, etc.) that are customized to our advertisers' goals.

Check out BIL's recent campaigns here:

https://brandinnovationlab.amazon/