Creative Client Advisor/Account Manager

Ceci New York; New York (NY); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Corporate and Personal Bonuses

401K + Profit Sharing

Summer Fridays

Hybrid Working Schedule

Professional Development Opportunities

Global projects with luxury brands

Job summary

Ceci New York in New York City is seeking an experienced Account Manager to guide discerning clients through a highly personalized creative journey from inquiry to reveal. You’ll balance relationship-building, strategic communication, and project management while collaborating with a top-tier design team to deliver flawless results.

You don’t need to be a designer, but you should love exceptional design, deliver proactive service, and anticipate client needs in a fast-paced, luxury environment.

Qualifications

• Experience in Account Management and Client Services within luxury hospitality, weddings/events, branding, or creative agencies.
• Ability to translate client goals into clear creative direction for design teams.
• Strong emphasis on proactive, relationship-driven service and flawless execution.

Responsibilities

• Build trusted relationships with clients from inquiry through project completion.
• Lead client meetings and creative conversations with confidence and professionalism.
• Translate client goals into clear creative direction for the design team.
• Guide clients through the creative process while setting expectations and maintaining excitement.
• Manage multiple projects simultaneously with strong organization and attention to detail.
• Coordinate timelines, deliverables, approvals, and production schedules.
• Collaborate with designers, production partners, and vendors to ensure flawless execution.
• Identify opportunities to expand client relationships and services.

Skills

Account management

Client services

Communication

Organizational skills

Relationship-building

Creative thinking

Project management

Job description

New York City | Full-Time (Freelance Opportunies Also Available)

Not every client experience can be scripted. Not every creative vision fits inside a brief. We're looking for someone who can confidently navigate both.

At Ceci New York, we don't simply create invitations, we design unforgettable first impressions.

For more than two decades, Ceci New York has partnered with the world’s most discerning clients, luxury hospitality brands, celebrated event planners, and visionary creatives to bring extraordinary stories to life through couture invitation design, branding, print, and bespoke experiences.

Every project is highly customized. Every detail matters. Every piece we create reflects exceptional artistry, craftsmanship, and innovation.

Our award winning work has been recognized world wide by top publications and trusted by leading hospitality brands, celebrated event professionals, and clients who expect nothing short of extraordinary.

We’re looking for someone who shares our obsession with beautiful design, impeccable service, and meaningful client relationships.

The Opportunity

This isn’t your typical Account Manager role.

You’ll become a trusted advisor to our clients, guiding them through a highly personalized creative journey from the first conversation to the final reveal.

You’ll collaborate closely with our creative team, helping translate ideas into extraordinary experiences while ensuring every project moves seamlessly from concept through production.

You’ll balance relationship‑building, creative thinking, project management, and strategic communication, all while delivering the white‑glove level of service our clients have come to expect.

If you love beautiful design, thrive in fast‑paced creative environments, and enjoy working with exceptional clients, we’d love to meet you.

What You’ll Do

• Build trusted relationships with clients from initial inquiry through project completion.
• Lead client meetings and creative conversations with confidence, warmth, and professionalism.
• Translate client goals into clear creative direction for our design team.
• Guide clients through the creative process while setting expectations and maintaining excitement throughout the project.
• Manage multiple projects simultaneously with exceptional organization and attention to detail.
• Coordinate timelines, deliverables, approvals, and production schedules.
• Collaborate closely with designers, production partners, and vendors to ensure flawless execution.
• Identify opportunities to expand client relationships and introduce additional services when appropriate.
• Serve as the bridge between creativity, craftsmanship, and client experience.

Who You Are

You genuinely enjoy working with people.

You understand that exceptional client service is about anticipation, not reaction.

You appreciate great design and understand that every creative decision tells a story.

You remain calm under pressure, communicate with confidence, and find satisfaction in creating seamless experiences for others.

You have excellent taste, exceptional organizational skills, and naturally notice the details others overlook.

Most importantly, you care deeply about delivering work you’re proud of.

Who Thrives Here

The people who succeed at Ceci New York are naturally curious, highly organized, and genuinely enjoy making others feel cared for.

They appreciate exceptional design, communicate with confidence and kindness, and understand that details are never "small", they’re everything.

They’re comfortable working with discerning clients, collaborating with creative minds, and balancing multiple moving pieces without losing sight of the bigger picture.

They don’t wait to be told what needs to happen next. They anticipate it. They find joy in creating memorable experiences, solving problems thoughtfully, and representing a brand that values beauty, craftsmanship, and excellence in every interaction.

We’d Love If You Have Experience In

• Account Management
• Client Services
• Luxury Hospitality / Concierge Services
• Luxury Weddings or Events
• Branding or Creative Agencies
• Graphic Design Studios
• Print Production
• Interior Design
• Luxury Retail
• Private Executive Assistant / Household Manager
• Experience Design

Experience working with discerning clientele or premium brands is highly valued.

Bonus Points If You Understand

• Graphic design principles
• Typography
• Specialty printing techniques
• Paper stocks and finishing methods
• Letterpress, foil stamping, embossing, and other artisan print processes
• Luxury branding and storytelling
• Creative presentations and visual communication
• Hospitality-level client service

You don’t need to be a designer, but you should appreciate exceptional design, understand the value of craftsmanship, and enjoy collaborating with creative professionals.

What Success Looks Like

Our clients trust you.

Our designers love working with you.

Projects stay organized.

Communication is proactive.

Clients feel cared for.

Creative ideas are elevated.

Every interaction reflects the Ceci New York brand.

Why Ceci New York

You’ll work alongside an award-winning creative team producing some of the most celebrated invitation and branding work in the world.

No two projects are alike.

One day you may be helping create an extraordinary wedding experience for a private client; the next, collaborating with a world-class hospitality brand on a luxury launch.

You’ll be surrounded by creativity, craftsmanship, and people who genuinely care about producing exceptional work.

As Ceci New York continues to grow, we’re looking for someone who wants to grow with us. This role offers the opportunity to expand your responsibilities, contribute to the evolution of our client experience, and help shape the future of the brand.

If you’re energized by meaningful relationships, beautiful design, and creating unforgettable experiences, you’ll thrive here.

We believe exceptional work begins with taking care of exceptional people. Our full‑time team enjoys a comprehensive benefits package, including:

• Paid Time Off (starting at 3 weeks + 10 Paid National Holidays Per Year)
• Corporate and Personal Bonuses
• 401K + Profit Sharing Plans
• Summer Fridays
• Hybrid Working Schedule
• Professional Development Opportunities
• The opportunity to work on globally recognized hospitality brands, celebrities, extraordinary private celebrations, and highly bespoke creative projects

For exceptional candidates, we’re also open to discussing a freelance or contract arrangement.

We’d Love to Meet You!

We’re less interested in finding someone who’s held this exact title before, and far more interested in someone with exceptional taste, emotional intelligence, curiosity, and a genuine passion for creating remarkable client experiences.

If you’ve read this far and thought, “This sounds exactly like me,” we’d encourage you to apply, even if your experience doesn’t perfectly match every qualification listed above. Sometimes the most exceptional people come from unexpected places.

For more information on our company, please visit www.cecinewyork.com or our instagram page @cecinewyork for a more up‑to‑date glimpse into our work and brand.