Creative Bathtub Repair Technician - Entry Level

Surface Experts; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Base salary + bonus

Company car

Paid time off

Onboarding training

Tools provided

Career development

Job summary

Surface Experts is seeking a field technician to repair baths and related fixtures, traveling to sites and delivering quality workmanship. You will repair tubs using knowledge of fiberglass, gel coat, enameled steel and acrylic, while providing excellent customer service to property managers and tenants.

The role includes a company car, paid time off, training, and tools provided. A supportive team environment and ongoing repair training are emphasized to develop new skills and advance in a

Qualifications

• Experience working with your hands in construction, manufacturing, painting, or hobbies.
• Facilities maintenance experience is a plus but not required.
• Ability to identify, compare and recreate colors; color matching matters.
• Willingness to commit to learning a skill that may take months to master.

Responsibilities

• On the jobsite for 5+ customers per day.
• On-site work orders, customer service, and follow-ups.
• Work with a variety of customers across industries like Property Management, Hotels, Movers, Builders.
• Provide world-class customer service to tenants and property management staff.
• Track work progress and notes in our CRM/Dispatch tool.
• Communicate with support team with questions.
• Understand and utilize our 5-step repair process.
• Employ tools from your kit and problem-solve repairs with creativity.

Skills

Hands-on experience

Facilities maintenance

Color matching

Willingness to learn

Teamwork

Customer service

Job description

Surface Experts is seeking a field technician to repair baths and related fixtures, traveling to sites and delivering quality workmanship. You will repair tubs using knowledge of fiberglass, gel coat, enameled steel and acrylic, while providing excellent customer service to property managers and tenants.

The role includes a company car, paid time off, training, and tools provided. A supportive team environment and ongoing repair training are emphasized to develop new skills and advance in a