Creative Baker - Quality Cookies & Customer Service

Crumbl Cookies; Columbus (GA); Presencial; USD 26.000 - 34.000; Jornada completa

Descripción de la vacante

Crumbl is seeking skilled bakers in Columbus, GA to produce high-quality cookies and pastries. You will read Crumbl recipes, measure ingredients, decorate and present finished products, and ensure food safety standards are met while delivering friendly service to customers.

Ideal candidates are efficient, detail-oriented, and able to work in a fast-paced kitchen. This role involves early mornings, weekends, and holiday hours, with focus on consistency and guest satisfaction.

Formación

• Strong communication, time and resource management, and planning skills.
• Attention to detail, especially when performing quality inspections on ingredients and products.
• Basic math and computer skills.
• Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods.
• Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability.
• Ability to work in a hot, hectic environment.
• Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods.

Responsabilidades

• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
• Decorating and displaying the finished product
• Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Keeping records relating to deliveries, inventory, and production levels
• Taking client information and ensuring that deliveries accurate and timely
• Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift

Conocimientos

Communication

Time management

Planning

Attention to detail

Math skills

Teamwork

Customer service

Food safety

Computer skills

Descripción del empleo

We search for skilled, creative bakers who strive to provide high-quality baked goods and services in an efficient, professional manner. The Baker understands recipes, performs quality checks on ingredients and finished products, uses frostings, glazes, fillings, and other toppings to enhance item presentation, and process orders from customers.

As a baker, you will greet customers, answer questions, clean workstations and equipment, make sure the kitchen is stocked, and perform other duties as needed.

To be a successful baker, you should be efficient, friendly, focused on food quality and customer satisfaction, be decisive, attentive, and have a strong understanding of baking techniques.

Baker Responsibilities:

• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
• Decorating and displaying the finished product
• Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Keeping records relating to deliveries, inventory, and production levels
• Taking client information and ensuring that deliveries accurate and timely
• Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift

Baker Requirements:

• Strong communication, time and resource management, and planning skills
• Attention to detail, especially when performing quality inspections on ingredients and products
• Basic math and computer skills
• Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods
• Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
• Ability to work in a hot, hectic environment
• Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.