Creative Account Management Specialist

Mary Kay; Addison (TX); In loco; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous Paid Time Off

401K & Profit Sharing

Free On-site Fitness Center & Health 

Tuition Reimbursement

Employee Product Discounts

Descrizione del lavoro

Mary Kay Inc. in Addison, TX is seeking a detail‑oriented Account Management Coordinator to support US creative initiatives.

You will manage tasks from brief to delivery, track milestones in Workfront, and keep stakeholders informed while coordinating with cross-functional teams across Marketing, Sales, Education, and Creative. You’ll work onsite at Mary Kay’s Global Headquarters, collaborating with the US Marketing and Education teams and ensuring brand standards are followed throughout project

Competenze

• 3+ years of Marketing/Advertising, Account Management, Project Coordination, or Agency experience.
• Bachelor/University Degree in Communications, Marketing, Advertising, Business, or related field.
• Experience using Workfront or similar project management tools.
• Strong organizational, analytical, and problem-solving skills with attention to detail.

Mansioni

• Coordinates assigned US-specific initiatives from brief through final delivery.
• Uses account management tools, including Workfront, to create and update jobs and track milestones.
• Clarifies routine project requirements with guidance from the US Account Manager or Supervisor.
• Coordinates meetings, captures decisions, and follows up with owners and deadlines.
• Monitors progress, risks, and changes; escalates with supporting information.
• Collaborates with internal partners to move work through established workflows.
• Acts as day-to-day project contact for assigned work while the US Account Manager leads relationships.
• Develops knowledge of US stakeholders’ needs and brand standards.
• Communicates status clearly to stakeholders and internal partners.
• Supports cross-functional alignment and routine project meetings.
• Provides responsive service and proactive communication.
• Tracks estimates, purchase orders, invoices, and spending under budget guidelines.
• Supports monthly budget updates and variance documentation.
• Flags cost impacts and assists in budget decisions.
• Identifies opportunities to reduce rework and improve delivery efficiency.
• Follows intake, prioritization, governance, and workflow processes; maintains templates.

Conoscenze

Project coordination

Account management

Communication

Relationship building

Time management

Formazione

Bachelor’s degree in Communications/Marketing/Advertising/Business

Strumenti

Workfront

Descrizione del lavoro

Founded in 1963 by Mary Kay Ash with a bold mission to enrich women’s lives, Mary Kay has grown into one of the world’s most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation have powered our global success in skincare, color cosmetics, nutritional supplements, and fragrances. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across more than 35 markets worldwide. At Mary Kay, employees collaborate on meaningful work that drives real impact, fuels entrepreneurship, and advances science backed beauty. Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth.

What We Offer

Generous Paid Time Off

401K & Profit Sharing

Free On-site Fitness Center & Health Clinic

Tuition Reimbursement

Employee Product Discounts

About the Role

Supports the Account Management team in coordinating and delivering assigned US-specific creative initiatives for US stakeholders, including Team US Marketing, US Sales & Education, US Sales Force Recognition, and internal partners as needed. Manages day-to-day project tasks, timelines, documentation, approvals, and follow-up from brief through final delivery, using established account management tools and processes. Develops working knowledge of US stakeholders’ needs, business priorities, and applicable brand standards; identifies project risks and escalates issues appropriately. Provides project and budget tracking support while operating under the direction of a US Account Manager or the Supervisor, Account Management.

Responsibilities:

• Project Coordination & Delivery
  • Coordinates assigned US-specific initiatives from brief through final delivery, maintaining accurate project plans, schedules, status, documentation, and next steps.
  • Uses established account management tools and processes, including Workfront or similar systems, to create and update jobs, route work, track milestones, and support timely completion.
  • Clarifies routine project requirements, deliverables, timing, and approval needs with guidance from the US Account Manager or Supervisor.
  • Coordinates meetings, captures decisions and action items, follows up with owners, and confirms that approvals and final files are documented.
  • Monitors project progress, dependencies, and changes; identifies potential risks or delays and escalates them with clear supporting information.
  • Works with Team US Marketing, US Sales & Education, US Sales Force Recognition, Creative, Production, Traffic, and other internal partners to keep assigned US work moving through established workflows.
• Stakeholder & Team Support
  • Serves as a reliable day-to-day project contact for assigned work while the US Account Manager retains primary ownership of the overall stakeholder relationship.
  • Develops working knowledge of US stakeholders’ needs, US business priorities, the business or brand, and applicable brand standards.
  • Communicates the status of assigned US projects, open items, timing, and next steps clearly and professionally to US stakeholders and internal partners.
  • Supports cross-functional alignment and key approval meetings; may facilitate routine project meetings within defined scope.
  • Provides responsive service and builds effective partnerships through accuracy, follow-through, and proactive communication.
• Budget & Administrative Support
  • Tracks estimates, purchase orders, invoices, and project spending documentation for assigned work under established budget guidelines.
  • Supports monthly budget updates, reconciliation, variance documentation, and scope-change tracking for review by the US Account Manager or Supervisor.
  • Flags potential cost impacts and provides accurate information needed for budget decisions; does not hold full fiscal accountability for the account or portfolio.
  • Identifies practical opportunities to reduce rework, improve efficiency, or support cost-effective delivery.
• Process & Continuous Improvement
  • Follows established US intake, prioritization, RACI, brand governance, and workflow processes while supporting the sharing and adoption of best practices across programs.
  • Maintains templates, trackers, recaps, and process documentation that support consistent team execution.
  • Contributes observations and recommendations that improve account management and creative workflows.
  • Adopts approved technology, reporting, data, and AI tools to improve organization, visibility, and project follow-through.
• This job requires onsite work at Mary Kay's Global Headquarters in Addison, TX.

What You’ll Need to Be Successful

Experience:3+ years of Marketing/Advertising, Account Management, Project Coordination, or Agency experience

Education:Bachelor/University Degree in Communications, Marketing, Advertising, Business, or related field

Working knowledge of the creative development process from intake and briefing through review, approval, production, and final delivery.

Strong project coordination skills with the ability to manage multiple assignments, timelines, details, and follow-up actions accurately.

Experience using Workfront or similar project management and workflow tools preferred.

Ability to build effective partnerships and provide customer-focused support in a matrix environment.

Strong organizational, analytical, and problem-solving skills with exceptional attention to detail and documentation.

Ability to recognize risks, clarify routine issues, and elevate matters that require account ownership, budget authority, or leadership decisions.

Excellent interpersonal, oral, and written communication skills.

Ability to facilitate routine project meetings and produce clear recaps of decisions, owners, action items, and deadlines.

Adaptable and flexible; able to respond professionally to changing priorities and maintain quality under pressure.

Ability to work collaboratively with Team US Marketing, US Corporate Communications, US Sales Force, Creative, Production, Traffic, and other internal partners.

Continuous improvement mindset and willingness to learn new processes, technology, reporting, data, and AI tools.

Maintains professionalism, sound judgment, and confidentiality when handling business information.

Dallas, Texas - The Mary Kay Building (TMKB)

Dallas, Texas - The Mary Kay Building (TMKB)

Dallas, Texas - The Mary Kay Building (TMKB)