Account Director

1000heads; New York (NY); Hybrid; USD 100,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision

401k & Roth retirement options

Gym stipend

Culture Club

DEI Council

Commute benefits

Wellness program

Job summary

1000heads in New York is seeking an Account Director to lead retainer clients, campaigns and new business opportunities for a leading tech brand. You will manage key client relationships, oversee a cross‑functional team, and deliver social‑first strategies with influencers to drive growth.

You will own client financials, develop strategic presentations, and coach team members to achieve excellence while traveling as needed to support major accounts.

Qualifications

• 8+ years of agency experience with a social & influencer focus.
• Strong written, verbal communication and presentation skills.
• Ability to manage direct reports and lead cross-functional teams.
• Experience creating and implementing social media strategies and influencer programs.

Responsibilities

• Present to clients and attend meetings with clients and partners.
• Lead retainer clients, new business initiatives, and grow client relationships.
• Develop strategic client presentations with concise, insights-based, social-first solutions.
• Own client financials including forecasts, budgets and investments with Finance.
• Coach and develop team members to foster growth.
• Oversee cross-functional project delivery to meet client needs on time.
• Monitor industry trends and develop relevant case studies.

Skills

Influencer program management

Social media strategy

Account management

Team leadership

Travel flexibility

Culture/ trend awareness

Tools

Sprinklr

CreatorIQ

Captiv8

Google Workspace

Job description

Account Director

The Account Director will be responsible for leading retainer clients, campaign projects, and new business opportunities for a leading tech brand.

We are looking for an enthusiastic, solution-oriented Account Director with a strong background in social media, influencer, and cultural marketing. Playing equally significant internal and external roles, you will manage key client relationships, alongside our Group Account Director.

With keen analytical skills and a problem-solving mindset, you will navigate complex marketing challenges, identifying strategies to guide multidisciplinary projects to success. Your leadership abilities will shine as you manage a team, and foster a culture of innovation, collaboration, and excellence. Additionally, you will establish and maintain trusted relationships with clients, acting as their expert for all account service needs, while also driving business development initiatives to fuel growth.

This role is right for you if you are:

• Well-organized, a proven self-starter, and able to initiate, prioritize, and drive projects from inception and development to execution and measurement.
• An experienced marketer in brand partnership building and creating high-impact social-first marketing campaigns
• Have experience with creators and influencers

Responsibilities

• Presenting to clients and attending client meetings and partner meetings and events
• Take on an influential leadership role in retainer clients, new business initiatives, and leveraging client relationships in the development of business growth
• Develop and deliver strategic client presentations and provide creative and innovative solutions that are concise, creative, insights-based, and social-first
• Owning the financials for clients, including forecasts, budgets and investments - ensuring that key financial responsibilities are mutually understood and agreed upon and working with the internal finance team to ensure invoices are paid on time
• Developing team members through training and identifying areas for growth - you'll coach them for growth and motivate them to develop skills
• Oversee simultaneous project work-back schedules and deliverables of the cross-department internal team to ensure client needs are met in a timely manner
• Manage and track progress across functions, workstreams, and key milestones; oversee cross-functional execution to deliver on launch strategy and ongoing execution
• Maintaining a strong understanding of changes in the client's industry/competitors and how the client's and consumer landscape is adapting, and developing trend reports + relevant case studies
• Control the quality of the work produced and ensure that it meets clients' requirements and the agency's standards
• Ability to travel

Key Skills

• Very tapped into culture, music, entertainment, fashion, etc. Has impeccable taste where everyone wants their opinion to know what's cool
• Experience running an influencer program and managing social media channels
• Experience creating and implementing social media strategies
• Experience running a $2M+ account
• Familiar with clients in tech, electronics, telecom, or related
• Big agency background, has worked with very large, complex client organizations
• A strong background of account management leading cross-functional teams within a social, influencer, cultural or entertainment-focused fast-paced environment
• Exceptional ability to analyze briefs, structure responses to complex challenges and deliver projects to the highest standard in a timely and efficient manner, while maintaining an eye for detail
• Experience interacting with junior to senior-level clients and growing relationships
• Experience managing a team to effectively achieve results from all levels
• Flexibility to travel and staff events as needed (10-20%)
• Proficient in using Google Workspace (Slides, Sheets and Docs), social and creator tracking and monitoring tools (Sprinklr, CreatorIQ, Captiv8)

Requirements

• This is a hybrid role, with 2 days per week in office required. You must reside near our New York office
• 8+ years of agency experience; tech or related industry is a strong advantage
• Strong background of account management ideally within a social & influencer environment
• Strong balance of analytic and creative thinking
• Strong written, verbal communication, and presentation skills
• Strong understanding of the social & influencer space
• Ability to manage direct reports and serve as a leader to the cross-functional teams
• Experience with influencers, creators and talent
• Paid media campaign and creator experience
• Demonstrated growth of brands you have worked with
• Ability to travel

Benefits

• Medical, dental, vision, and more!
• 401k & Roth retirement investment options with employer match
• Gym and professional development stipends
• Culture Club with monthly activities like sports, games and happy hours
• DEI Council and Employee Resource Groups
• Commute and parking benefits
• Wellness program that focuses on mental, physical and financial employee wellness
• And much more!

SALARY RANGE

$100,000 - $145,000 annual salary

About 1000heads

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads' clients include Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

For more information on 1000heads, visit 1000heads.com.